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avallesalas

  1. Referring RealITSM http://www.realitsm.com :-) Good Morning!!
  2. How many Service Desk staff does it take to change a light-bulb?
  3. a) None. Restoration of service is a Level 1 Support function
  4. b) None. It is a hardware problem – call the vendor
  5. c) None. It requires a Change to change
  6. PASALO: Firmando contra las patentes de software: http://bit.ly/4uENmw
  7. @theitskeptic :-) I hope they mean kiwifruit!!! jaaja
  8. Impecable: http://bit.ly/4ewzef
  9. @RFFlores Yes, you are right: ITIL V3 thinks Demand Management is "how to predict and model operational demand", nothing about strategic one
  10. Nuevo artículo : http://tinyurl.com/lfmkgc - Lean ITSM
  11. @RFFlores Why VM would be different of all IT? All the resources in IT are consumed by others...
  12. Nuevo artículo : http://tinyurl.com/mzrle4 - Necesitamos tu participación!
  13. Inaugurado el canal Twitter de G2: http://www.twitter.com/gedos
  14. @tic616 No pasa nada, lo importante es que el pollastre se supere.... :-)
  15. Se me quedan cortos los 149 caracteres del twitter... URL a la noticia anterior: http://bit.ly/ppW8r
  16. Microsoft mueve ficha, y publica la referencia cruzada MOF -- ITIL V3 y una guía para usar MOF e ISO 20.000
  17. El "esquema" de ITIL V3 fuertemente criticado en clearmessages. http://bit.ly/2KPJeL
  18. Impresionante la demostración a la que he asistido hoy de JustInmind. Si desarrollas software, ya tardas! http://www.justinmind.com
  19. Gran descubrimiento sonoro: http://www.thewalkingstickm... este tio vale!!
  20. @theitskeptic just googled the new term... and it already exists!! That's called Global Mind :-)