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Get updates via SMS by texting follow AskBankOfScot to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

AskBankOfScot

  1. When accessing Internet Banking we only ask for your Username, Password & 3 characters from your Memorable Information: bit.ly/znUYtn about 13 hours ago via SocialEngage
  2. @allymac66 If you've set this facility up already & would like to order a new one, you can call us on 08457 21 31 41. ^GJ 6:56 AM May 26th via SocialEngage in reply to allymac66
  3. @allymac66 Hi, I'm GJ. Yes we do. If you wish to set this up for the first time, you can pop into your local branch & request one. 6:55 AM May 26th via SocialEngage in reply to allymac66
  4. Good morning! We're here this weekend to answer your Internet Banking queries, just tweet if we can help! ^GJ & the team 2:00 AM May 26th via SocialEngage
  5. @VicLaird Really glad to hear that & thanks for getting back to us. If we can help with anything in future, just tweet! ^CS 9:32 AM May 25th via SocialEngage in reply to VicLaird
  6. @markmacdonald86 Hi I'm JC. If you need any help with your claim, let us know. We can pass on your questions or comments. 7:41 AM May 25th via SocialEngage in reply to markmacdonald86
  7. @VicLaird Hi I'm JC. I'm really sorry to hear about this. Is someone already looking into this for you? 5:25 AM May 25th via SocialEngage in reply to VicLaird
  8. @aliyos Hi, I'm RS. Feel free to ask us a question and we'll try to help. We're now following so you can send us a DM if you prefer. 11:14 PM May 24th via SocialEngage in reply to aliyos
  9. @GCY_Ltd Do you have any complaint reference number? If so, DM us & we'll pass on your comments so they can be added to the complaint. ^JC 9:30 AM May 24th via SocialEngage in reply to GCY_Ltd
  10. @chantellemann Hi, I'm GJ. Very sorry, I don't quite understand the question. Are you able to let me know what it is you'd like to do? 8:29 AM May 24th via SocialEngage
  11. @GCY_Ltd Hi I'm JC. I'm really sorry to hear about your experience. Is there anything we can do to help? 7:36 AM May 24th via SocialEngage in reply to GCY_Ltd
  12. @maretho Hi, I’m CH. For information on the benefits of our Plus Credit Card, visit bit.ly/JYIepY 6:02 AM May 24th via SocialEngage in reply to maretho
  13. @mrjingles3427 This is a genuine number for Imran who works in our Partick branch. He's going to try to call you again shortly. ^RS 1:34 AM May 24th via SocialEngage
  14. @mrjingles3427 If you DM your surname and postcode, I'll contact your branch and check if they've been trying to call you. ^RS 6:22 AM May 23rd via SocialEngage in reply to mrjingles3427
  15. @JamesyBrankin If you DM your contact number, we'll be happy to give you a call and connect you to our Online Helpdesk. ^RS 6:20 AM May 23rd via SocialEngage in reply to JamesyBrankin
  16. @JamesyBrankin Alternatively, if you're registered for Telephone Banking please call: 0044 131 339 2573 and we can help you set this up. ^RS 5:45 AM May 23rd via SocialEngage in reply to JamesyBrankin
  17. @JamesyBrankin If you call our Online Helpdesk (0044 113 279 8302), they’ll be happy to look into why this isn’t working online. ^RS 5:45 AM May 23rd via SocialEngage in reply to JamesyBrankin
  18. @JamesyBrankin Hi, I'm RS. Sorry to hear that you're having trouble making a payment. Are you trying this via our Internet Banking service? 5:04 AM May 23rd via SocialEngage in reply to JamesyBrankin
  19. @mrjingles3427 Hi, I'm RS. Did the caller say which branch/dept they were calling from? Did they give you their name? 4:48 AM May 23rd via SocialEngage in reply to mrjingles3427
  20. @PennyCameron Hi, I’m CH. Thanks for your great feedback. I’ll be sure to pass this on. 3:54 AM May 23rd via SocialEngage in reply to PennyCameron
  • Verified Account
  • Name Bank of Scotland
  • Web http://www.bankof...
  • Bio We can help with online banking enquiries. Don’t tweet any personal details (we’ll never ask you to). For other enquiries and more info visit our website.
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