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andyhanselman

  1. Well, week over! Now the serious stuff! Wemberleeeeee! Come On You Red And White Wizzzzaaaaaaardsss! (Er, That's about football by the way!)
  2. RT @JilltyWhite: Oh my we re going to be late for @made launch! We had a v important visitor in the office. yfrog.com/g036820595j
  3. Cheers David! RT @SILwork: Can't wait for Tuesday when 4 of my team attend @andyhanselman Diamond Day on Treat your customers like Royalty!
  4. Just finished the draft of my latest ebooklet - should be available next week to download - all about delivering great customer experiences!
  5. Worth a read - interesting! RT @BusinessZone: Why good employees will leave your company and what to do to prevent it bit.ly/JVhYP6
  6. RT @JilltyWhite: Still time to book on Deliver Diamond Customer Experiences tues 29 may 8.30-12.30 here @the_quadrant bit.ly/JSPMes
  7. ebook coming soon!RT @JilltyWhite: So pleased with our Delivering Diamond customer experiences toolkit for next wk yfrog.com/nu5jomkj
  8. Best wishes with it all James! RT @WeLoveSleep: Today's the day the new We Love Sleep showroom opens on Charter Square in #Sheffield.
  9. Passwords are like underwear:Don't leave them out where people can see them, don't loan them out to strangers, and do change them regularly!
  10. we say 'choose 'em or lose 'em'“@FastCompany: How To Identify Your Customers, Make Them Love You, And Keep Them Hooked bit.ly/MhWRUx
  11. The Croydon taxi cab entrepreneur who's 3D Thinking is Downright Dodgy Dealing! Funny...http://bit.ly/JDepXD
  12. Thx for that Paul! RT @Paul9Edwards: @andyhanselman got ignored for 15mins in Apple store, so went and spent £800 on 3 ipods at John Lewis.
  13. Great article by @guykawasaki on Apple stores and great customer experiences bit.ly/KBm9LF customer delight #custserv
  14. And if you would like to learn how to delight your customers, come to our 'Diamond' workshop May 29th next week... conta.cc/IVQfcp
  15. Talking of which, here are this week's 3D Ideas.... bit.ly/JkDmMC
  16. The Ritz-Carlton Joshie the Giraffe customer delight story has certainly been a big hit! It's here if you missed it.... bit.ly/KtZ4KI
  17. Merci!RT @Klientel_Fr: l'actualité vue par Klientel nouvelle édition bit.ly/A8i4OJ ▸ Aujourd'hui à la UNE: @omarinnit @andyhanselman
  18. Thx! “@Bob_Thompson: Joshie The Giraffe -Remarkable Story About Customer Delight! bit.ly/JYSvkp > Great #cx story from @andyhanselman
  19. Thanks! RT @YehudaKaminer: Awesome #custserv story by @andyhanselman about @RitzCarlton going WAY beyond expectations! bit.ly/Lk3CbI
  20. Welcome back Preeti! RT @preeti_g: Looking forward to get back to the office and meet @JilltyWhite and @andyhanselman - Missed U so much xx