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AliCanty

  1. There’s only 1 thing to remember about crisis communications, it’s this: Always be as transparent & honest as possible. thedailymuse.com/entrepreneursh…
  2. Community-management lessons from improv comedy ragan.com/Main/Articles/…
  3. @Poppybeachpat 28? Sounds like quite the crew!! Have fun! @courspencer
  4. @Eginsberg Definitely. Even more so when its the start to a long weekend!!
  5. First half day Friday of the summer at @Grasshopper! :)
  6. @Jon_Ferrara @nimble Thanks Jon!
  7. @Nimble Yup! We started Using it for @Grasshopper. Great tool.
  8. @ResourceNation Thanks for the RT!
  9. "66% would be willing to do business w/ a smaller firm simply because of the customer service experience they receive." thesalesdirector.com/news-801369651…
  10. Love the idea of a thank you department representative! Wish all companies had one. @garyvee @djwaldow
  11. Interesting post. RT @djwaldow: How would you feel about getting an email after you unsubscribed? Details here: ar.gy/1BPv
  12. How to Win Back Lost Customers: openforum.com/articles/how-t… "Everybody likes to be wanted."
  13. It's not even 9 AM and my coffee is gone. This could be bad, really, really bad.
  14. RT @BrandAutopsy: Dumbing Down Smart Research Findings on Word of Mouth Marketing bit.ly/Kpahyf
  15. Used the customer support email listed on a site today...got an auto response saying they don't monitor that email & to call. Umm..what??