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  1. @alshalloway "tricky" is a matter of the effectiveness of a single level model. The data is much richer when you examine 3 adjacent level.
  2. @alshalloway Part II: there are multiple kind of fear, of course. The fear it might all be meaningless is usually the worst,
  3. @alshalloway Cultures, I believem, define our specific inhibitors. Guilt and shame are generally stronger than fear. --> next tweet
  4. @alshalloway It is quite tricky to take a single level in isolation. My suggestion would be to look at the 3 adjacent levels as a system
  5. @alshalloway re "maybe it is not people, etc." - indeed, the demand to be "one of us" is stricter at higher levels. It's a tribal phenomenon
  6. @alshalloway The dynamics betweel level (N-1), N and (N+1) are similar to those ibetween level N, (N+1) and (N+2), and so forth
  7. @alshalloway I doubt that level of fear & resistance are different. They are simply masked in a more sophisticated manner at higher levels.
  8. @ServiceSphere I doubt that ITIL has demonstrated the kind of economies of scale that CC in large data centers attain. #ITIL
  9. @alshalloway Absolutely. We all put the pants on the same way in the morning. Lesser camaraderie at the EVP level is the only difference.
  10. What Sony Showed at Their Shareholders Meeting (http://tinyurl.com/ydezosq) - an absolute must watch video (even if you are not an Agilist).
  11. The Changing Nature of Innovation (http://tinyurl.com/yllu6dx) - a mini-series for tapping the wisdom of 15M IT professionals. #bsm #agile
  12. The Changing Nature of Innovation: Part II -- National Policy (http://tinyurl.com/yljxwb8) - is the US staring at a fundamental decline?!
  13. Micael Porter 2008 investment research
  14. @amullaney Call me old fashioned if you want, but IMHO the quality of graphics in a slide is inversely proportional to its substance...
  15. The Changing Nature of Innovation: Part I - New Forms of Experimentation (http://tinyurl.com/yfa33ln). #agile #bsm
  16. The 1-1-1 rule for investing in enterprise software (http://tinyurl.com/y8hmt4r) - rule of a thumb guidelines for #CIO and #CFO
  17. Your Investment in Enterprise Software - Guidelines to CIOs and CFOs (http://tinyurl.com/ydlpxd3) - the 1-1-1 rule. #agile #bsm
  18. An Update on Agile Business Service Management (http://tinyurl.com/ylfjm6o) - a note the the "cord" that ties dev and ops. #Agile #BSM
  19. @insightspedia I get the 'chain of evidence aspect. Not at all certain about their economies and about their economics.
  20. The Joys of Real Hardware (http://tinyurl.com/y9ojejm) - Business Service Management at very large scale. #bsm #agile