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Codes for other countries

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Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
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Jordan
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New Zealand
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United States
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Adobe_Care

  1. @danbrusca I didn't receive your reply - could you please resend? Thanks, ^Bev
  2. @danbrusca What's the matter? Is it regarding the email I sent you last Wed re subscription? Thanks, ^Bev
  3. @kinaj Yes, you can. Thanks, ^Bev
  4. @dalefraser You have correct upgrade & serial numbers - are you entering the CF10 number first & then asked for CF9 which isn't accepted? ^B
  5. @clayrevels (@Adobe) Sorry for the delay - the download should now be available in your Adobe account. Thanks, ^Bev
  6. @JanLosert Sorry for the frustration, Jan. Can you DM your order number and e-mail address? I'll take a look for you. (@Adobe) ^Carey
  7. @denisjobst If it's the current version, you should be able to swap platforms. For more info, see: bit.ly/JDSXnl ^Carey
  8. @AydinOdyakmaz I'm checking on this for you, Aydin. Thanks for your patience. (@Adobe_Canada) ^Carey
  9. @TobyLeftly Sorry for the trouble with chat, but glad you got your issues sorted. Let us know if we can help in the future. (@adobe) ^Carey
  10. @kinaj You can upgrade from Student&Teacher to commercial. If you're still a student/educator, you can get the education discount. ^Carey
  11. @zacminor Hi, Zac. I just sent you an e-mail. ^Carey
  12. @ianbeck Sorry for the trouble with the phone. I'm reviewing your order now and will update you soon. (@jtranber) ^Carey
  13. @zacminor Sorry for the delay, Zac. Can you DM the e-mail address you used with Creative Cloud? I'll follow up with you shortly. ^Carey
  14. @bbroon Following now. Feel free to DM us your e-mail address. We're happy to help with your Dreamweaver issue. ^Carey
  15. Find a great summer read: check out Simon & Schuster's Summer Fiction app bit.ly/SummerReadingA… created in Digital Publishing Suite
  16. @TobyLeftly Hi Toby, do you have a support case number or Adobe ID you could provide? (@Adobe) ^Bing
  17. @josebonifacio Hi JC, I've asked our support team to take a look at your technical support case. ^Bing
  18. @AydinOdyakmaz Hi Aydin, what's your Adobe ID? ^Bing
  19. @devcrapshoot Ok thanks. We should be getting to this request sometime today. If not, your email will be sent out Tuesday. ^Bing
  20. @chrishelenius Woohoo! Great to hear and enjoy your weekend :) ^Bing