absolutesubzero
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Social Business Manifesto – Introduction via @ < the book free to everyone in English!
less than 5 seconds ago
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The Social Business Forum 2012 is officially sold out! Thanks to all of you and see you on Monday!
about 20 hours ago
via HootSuite
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RT @: We have smashed any record of registrations at . Going in sold-out mode in a few minutes. Take your seat now! :)
about 23 hours ago
via HootSuite
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RT @: When in Rome.. well seriously go to Milan instead on Monday. Join us at the < LOL :)
12:43 AM Jun 1st
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RT @: CRM has never been about the basics of mutually beneficial relationships. It was about zero sum games @
7:03 AM May 31st
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RT @: Here is an interesting question worth pondering about… can u become a w/o a SNS? I bet you could! Tech an enabler
7:02 AM May 31st
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RT @: @ because a social business is one that enables people to do great work and derive great value
7:01 AM May 31st
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RT @: If you want your audience's opinion on a product or service, engage them during process-not after
7:01 AM May 31st
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RT @: @ that would be my point. A social business is a business that puts people at the center @
6:59 AM May 31st
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RT @: @ social is cross functional @ you mean dysfuctional? rethinking how each biz function leverages it
6:12 AM May 31st
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RT @: @ says is not usually the best place to have responsibility for
6:11 AM May 31st
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RT @: My thoughts regarding digital interaction process (digital requires process, social context )
4:39 AM May 31st
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RT @: Q: How do you control social? A: Don't think about control. It is about understanding and fixing the underlying issue.
4:32 AM May 31st
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RT @: @: @ @ assist the customer at the touchpoints on the customer journey where it makes sense
4:12 AM May 31st
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RT @: MIT Special Report: Social Business 2012: What Are Companies Really Doing?
4:09 AM May 31st
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RT @: my 6-month-old Dell laptop already starting to fall apart -- how can Dell make such bad quality products? < told you 1h ago :)
4:05 AM May 31st
via HootSuite
in reply to ekolsky
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RT @: @ organisations aren't wired to respond to 21c customer expectations, need network attached processes
4:00 AM May 31st
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Opportuinities: social web exposes true sentiment. Collab enterprise comes for an attractive ROI @
2:57 AM May 31st
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RT @: system centric design supposes we're optimized to run our biz. We're optimized for silos @ < needs change
2:55 AM May 31st
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RT @: @ says if you have time to wait use email, if not find another way to communicate
2:50 AM May 31st
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- Name Emanuele Quintarelli
- Location Rome - Milan, Italy
- Web http://www.social...
- Bio Social Business consultant, strategist and blogger focused on the European market
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