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ZendeskOps

  1. Maintenance task successfully completed without issues. Have a great weekend.
  2. We'll be performing a short maintenance task in a minute. Service shouldn't be disrupted.
  3. After our migration we've had queued up email. No email were lost and the backlog is processing right now. Thanks for the patience.
  4. We're all done. Summary: We went off line for an hour while transitioning to a new cluster. All functionality is now back.
  5. The site went back up after an hour. We're still ironing out the last few kinks.
  6. Moving a lot of data!
  7. We are one hour away from our cluster move at 1PM UTC / 8AM EST / 5AM PST - we plan to be down for an hour.
  8. @mutle Thanks for letting us know :-) We rolled out Hassox' warden in this deploy (and love it) - this was an edge case we had missed.
  9. @mutle Things better now?
  10. @mutle Thanks - we're investigating and will report back shortly
  11. And we're done. Fastest 20 minutes ever. Have a great weekend.
  12. Initiating updates, see you in 20-30 minutes
  13. Preparing the scheduled maintenance, starting in 1 hour http://bit.ly/3Bzxzo
  14. We've just gotten word that the emergency maintenance scheduled for tonight (4 hours from now) has been postponed. Pardon the false alarm.
  15. Emergency maintenance scheduled roughly 24 hours from now. Details here: http://bit.ly/3IkKHQ
  16. We're deploying updates to Zendesk on Saturday morning 8AM UTC http://bit.ly/3Bzxzo - the website will be unavailable for up to 30 minutes
  17. All done. Happy Halloween.
  18. The website will be offline for about a minute while we apply a small performance #treat
  19. @kylegato The red thing?
  20. The slow application response we were experiencing has been fixed. Everything should be fully functional again.