Get short, timely messages from Webroot Support.

Twitter is a rich source of instantly updated information. It's easy to stay updated on an incredibly wide variety of topics. Join today and follow @WebrootSupport.

Get updates via SMS by texting follow WebrootSupport to 40404 in the United States
Codes for other countries

Country	Code	For customers of
Two-way (sending and receiving) short codes:
Australia	0198089488 Telstra
Canada	21212 (any)
United Kingdom	86444 Vodafone, Orange, 3, O2
Indonesia	89887 AXIS, 3, Telkomsel
Ireland	51210 O2
India	53000 Bharti Airtel, Videocon
Jordan	90903 Zain
New Zealand	8987 Vodafone, Telecom NZ
United States	40404 (any)

WebrootSupport

@dariasteigman @Webroot I am happy I was able to turn this around :) The app is awesome! My favorite is the Block Calls & SMS feature 9:25 AM May 23rd via web in reply to dariasteigman
@dariasteigman Happy to hear you're enjoying the app! I think it's a nifty (and necessary) feature too! 8:39 AM May 23rd via web in reply to dariasteigman
@dariasteigman Glad to hear using the all-letter keycode did the trick! Let me know if you have any more questions; always happy to help! 8:20 AM May 23rd via web in reply to dariasteigman
@dariasteigman I responded to your Direct Message with the alpha-version of your keycode 7:42 AM May 23rd via web in reply to dariasteigman
@dariasteigman You can also find it by logging into my.webrootanywhere.com/default.asp clicking on your email address and selecting manage keycodes 7:28 AM May 23rd via web in reply to dariasteigman
@dariasteigman To solve this you can use your old alpha keycode! I can find it if you Direct Message me your current keycode or email 7:27 AM May 23rd via web in reply to dariasteigman
@dariasteigman I am sorry about that! I will help you right away:) Is it giving you Error Code 7 on your mobile device or on a PC? 7:04 AM May 23rd via web in reply to dariasteigman
@pstubberfield You can also go through the renewal process on the website and use a different payment method. webroot.com/renewal/ 1:11 PM May 21st via web in reply to pstubberfield
@pstubberfield The best way is to contact Sales at 1-866-612-4268. They will help you right away! webroot.com/En_US/about-co… 12:57 PM May 21st via web in reply to pstubberfield
@gavingroom It can take some time to reflect int he Online Account but your ticket will be responded to also! 2:47 PM May 20th via web in reply to gavingroom
@NatashaM26x Here is a utility to remove the older software! download.webroot.com/WRUpgradeTool.… Be sure to make a restore point before running it. 6:35 AM May 20th via web in reply to NatashaM26x
@Cool_Boy_714 Hi, Thanks for letting us know. We will reply to your direct message. 4:27 PM May 17th via web in reply to Cool_Boy_714
@pjbsays You got it! Sign into your Online Account, click the arrow on your email, click Manage Keycodes, then click Add Product Keycode. 9:50 AM May 17th via web in reply to pjbsays
@pjbsays Here is an article that explains how to activate a new keycode! community.webroot.com/t5/Webroot-Sec… 9:34 AM May 17th via web in reply to pjbsays
@pjbsays You would simply open SecureAnywhere, click Account, click Activate new keycode, put in new key then click Update and you are done! 9:17 AM May 17th via web in reply to pjbsays
@simplybecky Yes of course! Ask away :) 6:09 AM May 17th via web
@lira70 Sorry to hear that. Can we help? There's likely a quick fix. 9:49 AM May 16th via HootSuite in reply to Lira70
@rgl168904 It actually might work in some cases but we do not provide support for that platform. 7:55 AM May 16th via web in reply to rgl168904
@windowstore That's an annoying and invasive one and may need our advanced malware removal. Click ow.ly/aWS8L for a support ticket! 7:17 AM May 16th via HootSuite in reply to windowstore
@CZiamandanis Great to hear Jason is working with you! Please let us know if there is anything else we can do to assist you. Thanks! 9:46 AM May 15th via web in reply to CZiamandanis

Name Webroot Support
Location Broomfield, CO
Web http://www.webroo...
Bio Need help w/ your Webroot product? Tweet us your question & we will get back to you shortly! Need more help? Search our support knowledge base @ the link below.