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Get updates via SMS by texting follow VirginMobileAus to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

VirginMobileAus

  1. @Adrian_Price Hi Adrian, good news! We've reduced our data rate to 20.5c/MB charged per KB (total KBs x $0.0002) - Thanks. CK 9:41 PM May 31st via web in reply to Adrian_Price
  2. @unclenevs Hello, thanks for your feedback. I'm happy to hear we were able to help out. Have a great weekend! CK 6:50 PM May 31st via web in reply to unclenevs
  3. @Qewhistle Hi Chris, I'm sorry to hear of your experience. Please feel free to DM & I'd be glad to help out. Thanks. CK 5:59 PM May 31st via web in reply to Qewhistle
  4. @AnnaGuerchenzon Hi Anna, the Samsung Galaxy Note is exclusively available at Allphones: allphones.com.au/postpaid/virgi… - Thanks. CK 6:24 PM May 30th via web in reply to AnnaGuerchenzon
  5. @phroghollow Hi Daniel , you can check out our offers for the Galaxy S3 here: virginmobile.com.au/samsung-galaxy… - Thanks. CK 6:06 PM May 30th via web in reply to phroghollow
  6. @ballinaboy Hi again, you can check out our offers for the Galaxy S3 here: virginmobile.com.au/samsung-galaxy… - Thanks. CK 6:05 PM May 30th via web in reply to ballinaboy
  7. Samsung Galaxy S3 is now available from Virgin Mobile! virginmobile.com.au/samsung-galaxy… What do you think of the awesome features? 6:00 PM May 30th via web
  8. @bazsticles Hi Ash, if you're receiving unwanted calls, you can call us to request a number change: bit.ly/JJHqTh - Thanks. CK 4:15 PM May 30th via web in reply to bazsticles
  9. @ballinaboy Hi Alan, we don't have any information about this at the moment. But keep an eye on our website for updates. Thanks. CK 4:09 PM May 30th via web in reply to ballinaboy
  10. @nudgoo Hi Nige, yes you should receive an SMS. Please DM me your Virgin Mobile number & I'll gladly follow up. Thanks. CK 4:08 PM May 30th via web in reply to nudgoo
  11. @Cheshireau Hi, thanks for your feedback. Are you still experiencing this? Thanks. CK 4:49 PM May 29th via web in reply to Cheshireau
  12. @flooziemagoo Hi again, happy to investigate if you like. Please DM your previous Virgin Mobile number. Thanks. CK 6:50 PM May 28th via web in reply to flooziemagoo
  13. @flooziemagoo Hello, to access your account, simply use your Account Number & 6 Digit PIN: virginmobile.custhelp.com/app/answers/de… - Thanks. CK 6:43 PM May 28th via web in reply to flooziemagoo
  14. @MonarchUK Just FYI, when you use the 250MB of data you can actually use the included credit to keep browsing the net. So it's win win. JK 5:48 PM May 28th via web in reply to MonarchUK
  15. Our new 19 Your Cap now comes with a whopping $250 worth of included credit! virginmobile.com.au/prepaid-mobile… So who are you going to call? 5:27 PM May 28th via web
  16. @kellos Hi Kellie, thanks for your feedback. Please DM your Virgin Mobile number & I'll investigate. Thanks. CK 4:00 PM May 28th via web in reply to kellos
  17. @peteerb Hi Peter, thanks for getting in touch. Please DM your Virgin Mobile number & I'll arrange for our team to call and troubleshoot. CK 3:58 PM May 28th via web in reply to peteerb
  18. @CatherineSlo Hi Catherine, thanks for getting in touch. Please feel free to DM more information if you'd like us to follow up. Thanks. CK 3:55 PM May 28th via web in reply to CatherineSlo