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VPINews

  1. VPI EMPOWER Call Center Recording & WFO Solution Wins Product of the Year Award from Customer Interaction Solutions: http://url2it.com/cdkl
  2. VPI Call Recording and Analytics-Driven Quality Monitoring Solution Now Compliant on Avaya Aura Communications Manager http://ncane.com/o14
  3. RT @DevConnect Avaya Completes Acquisition of Nortel Enterprise Systems http://bit.ly/8j54ph - Congratulations!
  4. Network with hundreds of your colleagues on the 'Call Center Experts' LinkedIn group: http://www.linkedin.com/groups?home=&gid=1932230
  5. Contact center industry analyst Richard Snow from Ventana Research shares his thoughts on VPI: http://VPI-corp.com/Analyst-Perspectives.asp
  6. Avaya & VPI Webcast: PREPARING FOR NEXT GENERATION 9-1-1: How to Evaluate Communications & Recording Tech. View @ http://VPI-corp.com/NG911
  7. Download your free copy of the new white paper “Accelerating Contact Center QA and Performance Optimization with... http://bit.ly/8fw9J5
  8. VPI Achieves Prestigious Solution Developer Level in the Cisco Developer Network: http://VPI-corp.com/news_fullstory.asp?article_id=550
  9. Complimentary On-Demand Webcast: Top 50 Call Center Optimization Best Practices of 2009. View at http://ping.fm/l1e0h
  10. Come to the Webcast: "Top 50 Call Center Optimization Best Practices of 2009" Wednesday, Nov. 11th at 1pm ET / 10am PT: http://bit.ly/1WUfY3
  11. Top Contact Center Investment Initiatives Revealed in Groundbreaking Benchmark Study by Ventana Research. See http://VPI-corp.com/Benchmark
  12. VPI EMPOWER 911 Voice Logging & Quality Assurance Software Wins Prestigious 2009 HOT Product Award from APCO: http://tinyurl.com/EMPOWER911
  13. Don't miss the Avaya and VPI-hosted Webcast: PREPARING FOR NEXT GENERATION 9-1-1, Tuesday, Oct. 27th. Register at http://VPI-corp.com/NG911
  14. RT @micheleccs Join the At-Home Agent Strategies for Success workshop in Dallas on Dec. 8th. www.GoHome.us.com and click on workshop signup!
  15. FREE TRAINING WEBCAST: Preparing for Next Generation 9-1-1, hosted by Avaya and VPI on Oct. 27th. Register at http://VPI-corp.com/NG911
  16. Signup today to attend the North American At-Home Agent Strategy Workshop in Dallas on December 8th. Only $895! http://VPI-corp.com/Workshop
  17. Don't Miss Tomorrow's Highly-Anticipated Free Webcast: PROVEN AT-HOME CALL CENTER AGENT BEST PRACTICES & TOOLS http://VPI-corp.com/At-Home
  18. Read the September issue of the CALL CENTER MANAGEMENT INSIDER at:... http://bit.ly/hmisZ
  19. Portland Call Center Optimization Forum attendee shares best practices for “Shifting Call Center Agent Control to... http://bit.ly/3BUVlO
  20. RT @dhadobas Call Center Optimization Forum attendee from Nike Golf on the value of attending the event: http://bit.ly/289zue