Transerainc
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Job opportunity: Mobile Analytics & Business Intelligence at Nuance Communications - Greater Boston Area
4:00 PM May 23rd
via LinkedIn
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Transera’s Command Center Dashboard gives a more detailed view of your contact center’s business operations
8:30 AM May 8th
via HootSuite
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Learn how virtual contact center software requires fewer agents to handle the same number of calls
11:30 AM May 7th
via HootSuite
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What if you could get a consolidated, real-time view of your contact center’s business operations?
8:30 AM May 7th
via HootSuite
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Realize the economies of scale and other advantages of virtual contact center software
11:30 AM May 4th
via HootSuite
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See what happens when you have a consolidated, real-time view of your contact center’s business operations
8:31 AM May 4th
via HootSuite
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Cloud software for contact centers can save you money by lowering your TCO by up to 40%
11:30 AM May 3rd
via HootSuite
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Fluctuating parameters of contact centers make it challenging to adjust call routing strategies & staffing levels
8:30 AM May 3rd
via HootSuite
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Any new contact center initiative requires balancing two opposing forces: cost and performance
12:31 PM May 2nd
via HootSuite
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Contact Center operations require the fine tuning of a number of critical parameters that can fluctuate rapidly
10:25 AM May 2nd
via HootSuite
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ACE is the only software on market that considers customer value and business effectiveness in call routing decisions.
8:25 AM May 2nd
via HootSuite
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Watch what happens when you take a new view of the customer engagement lifecycle
11:35 AM May 1st
via HootSuite
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Interested in increasing your conversion rates up to 10% and lowering your abandons up to 50%? Watch this video
8:25 AM May 1st
via HootSuite
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Adaptive Customer Engagement puts the customer & the customer’s value to the enterprise front & center where it belongs
11:31 AM Apr 30th
via HootSuite
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Learn the cloud’s impact on security and how to stay flexible as regulations change
9:40 AM Apr 30th
via HootSuite
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Transera presents Adaptive Customer Engagement virtual software for better business results
8:25 AM Apr 30th
via HootSuite
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Learn how to keep tabs on outsourcer performance in real time & get more “bang for your buck”
1:01 PM Apr 27th
via HootSuite
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Take advantage of public & private databases to gather a granular view of customer & their value to business
12:40 PM Apr 27th
via HootSuite
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Most of the contact centers put their energy into monitoring agent performance. Where is the customer in this experience?...
11:31 AM Apr 27th
via HootSuite
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Do high call-abandon rates and less-than-stellar conversion rates plague your marketing campaign? Watch this video
8:25 AM Apr 27th
via HootSuite
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- Name Transera, Inc.
- Location Sunnyvale, CA
- Web http://www.transe...
- Bio Transera's cloud-based on-demand virtual contact center software enables real-time visibility and control of distributed contact center operations
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