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The_ATA

  1. Planning for the 2010 ATA Legislative Summit in Washington DC. Mark your calendars to attend April 25-28.
  2. Thanks Chad Richter 4 another informative Labor Relations Forum. Great recap of 2009 and what call centers should expect in 2010!
  3. The ATA thanks everyone who particpated on our webinar yesterday! Great questions about Caller ID and Call Disclosure requirements.
  4. Wow! ATA staff volunteered at Second Helpings (Indianapolis) and donated almost 75 lbs of food as part of Call Centers CARE initiative.
  5. Company just asked what we do. Among many thingss, ATA prov leadership in professional & ethecal use of the telephone 4 conducting business.
  6. Did you know the American Teleservices Association was founded in 1983 and represents more than 4,000 contact centers around the world?
  7. The ATA would like to welcome one of our newest members, CPU2. Welcome!
  8. Wow! How high will numbers climb? The Am. Teleserv. Assn. had almost 200 people to attend recent Chicago Metro Chapter networking event!
  9. Next ATA Compliance Webinar-Disclosures & Caller ID. Learn about the most recent FCC rules. https://www2.gotomeeting.com/register/572454307
  10. Our last compliance seminar of this year is Friday but don't worry - we're making some exciting changes to our compliance training for 2010!
  11. ATA South Central Chapter hosting holiday/networking event Dec. 3, at La Cima Club in Irvington, TX., http://tinyurl.com/yzc6c83
  12. Last ATA Compliance Webinar of 2009 is Dec. 4 in Phoenix, AZ.: http://tinyurl.com/yjurcpq
  13. The ATA welcomes AT&T and Sears Holdings as new members!
  14. Just finished w/ Labor Relations Forum Webinar, "Hiring, Firing, and Fighting Back in the Facebook Age". Great info for HR professionals.
  15. How Will the Health-Care Debate Impact Contact Centers? Article written by ATA CEO, Tim Searcy: http://bit.ly/XhU1C
  16. ATA Members Only-Check inboxes 4 eConnections Wednesday. Get up-to-date info about the teleservices industry. Membership has its privileges!
  17. The ATA is getting ready for "members-only" Compliance and Labor Relations Forums this week. Membership has its privileges! ataconnect.org
  18. If you're one of the few that missed the ATA Compliance Webinar, download "The Nuts and Bolts of Backend Compliance" http://tiny.cc/vs9Gv
  19. We're kicking off a brand new ATA Potomac Chapter, Dec 9, 5-8pm in McLean, VA. Learn more http://tiny.cc/ASFRQ
  20. Interesting interveiw w/ Stephen Dawson, The New School of Thought on Quality in the Call Centers http://tiny.cc/DSgXy