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Get updates via SMS by texting follow TWCableHelp to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

TWCableHelp

  1. @redlotusmama I apologize for that. Are you getting any error messages? ^MG
  2. @AlwaysConner Glad to hear it. Anything else for now? ^MG
  3. @Princess_SaraK5 If you can follow us & DM your account information I'll see what we can do for you. ^MG
  4. @NYC_mama I haven't heard any reports but if you can follos us & DM your account info we'll gladly check for you. ^MG
  5. @thisdizzydance No problem. Let us know if you want to set something up. ^MG
  6. @thisdizzydance I can't guarantee it would resolve the issue but you're more than welcome to give it a shot. We gene... goo.gl/4CVVv
  7. @thisdizzydance I apologize but unfortunately with the holiday weekend the soonest slot I have is for Wednesday morning. ^MG
  8. @thisdizzydance No area issues posted unfortunately. We'd need to get a tech out to resolve this. ^MG
  9. @thisdizzydance I haven't heard of any issues but if you cna follow us & DM your account info we can look into it for you. ^MG
  10. @JustinHoskie It may be a signal issue. If you can follow us & DM your account info we'll take a look at it for you. ^MG
  11. @Meanie_Queenie This could be a potential signal issue. Did rebooting the box resolve the issue? ^MG
  12. @Tavillion None offhand. If you can follow us & DM your account info we cna look into it for you. ^MG
  13. @KrisGrigsby I apologize for that. If you can follow us & DM your account information we'll be happy to help you. ^MG
  14. @Meanie_Queenie I apologize for that. Please follow us & DM your account info. We'll gladly look into this for you. ^MG
  15. @akasek I apologize for the ongoing issue. If you can follow us & DM your account info we'll gladly look into it for you. ^MG
  16. @DLAHR I apologize for that. If ou can follow us & DM your account info we'll gladly take a look at it for you. ^MG
  17. @Moesessoms I haven't heard of anything but if you can follow us & DM your account info we can look into it for you. ^MG
  18. @BenjiKRogers I apologize, I'm not sure why you aren't able to DM. I would only be able to determine outage information based on what I see.
  19. @DLAHR I'm sorry for any frustration. Is there anything we can do to help out? ^MG
  20. @j2tiger You'd need to get a wireless gateway set up so you can used it. If you can follow & DM your account info we... goo.gl/PQvBO