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Get updates via SMS by texting follow TMobileUKhelp to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

TMobileUKhelp

  1. Goodnight, Twitter Friends! On you we do depend! From half past eight tommorow morn, our service never ends! (at least not until 6pm!)
  2. @iBeAngelE I’m sorry that you’ve been disappointed with our service. Is there anything we can help you with today?
  3. @Matthew_Jewell Yes. We send an SMS to customer when they reach 80% of their fair use policy amount, and again at 100%. No extra charges.
  4. @jamieidavies Hello. Would you follow us and send me the mobile number in a Direct Message (DM) please? Thank you, Stuart.
  5. @UKChantal Is there anything we can help you with today?
  6. @gouldlife1 Hello. Would you follow us and send me the mobile number in a Direct Message (DM) please? Thank you, Stuart.
  7. @EddyJBaker If its been over 48 hours since you sent the stop message and you are still receiving the messages, call 150 option 4 for TDMS.
  8. @silverandclaret Can you follow us back and DM your mobile number please?
  9. @silverandclaret Hi Chris, we can't DM your if you are not following us :)
  10. @neon_river Hi, you would need to add a BlackBerry booster which is needed to enable all the services t-mobile.co.uk/shop/mobile-ph…
  11. @TeamBlacChynaUK Sorry, I have no information on Bank Holiday store opening hours. Their telephone number is 020 8661 9659. Thanks.
  12. @MindlessKeishaa Depending on the handset there may be an app to do this. The network can't unfortunately. :0(
  13. @BradfordBoyZayn Can you follow us back so I can DM some security questions to you? thanks.
  14. @neon_river Joined before 1/2/11: FUP of 1.2GB/month pro rata ; Joined after 1/2/11: FUP of 500MB/month pro rata, approx 40 or 18 MB per day
  15. @verity33 Under My Account details - manage accounts you will have an option to add new accounts :)
  16. @cupidmagicpoet Please make sure iMessage is off and under Settings>Messages>Send As SMS is on. That should do it :0)
  17. @GeertWilders13 Unfortunately not. T-Mobile UK vouchers are only for T-Mobile UK phones. Use My T-Mobile to top up on t-mobile.nl/home
  18. @craig4589 Hello. Would you follow us and send me both mobile numbers and the PAC code in a Direct Message (DM) please? Thank you, Stuart.
  19. @BradfordBoyZayn Hi, it could depend on your plan and if it's correctly provisioned. Can you follow us and DM your mobile number?
  20. @abblid Hi there, we can certainly look into this. Can you please follow us back and DM some details? thanks ^Barry