Get short, timely messages from TELUS Support.

Twitter is a rich source of instantly updated information. It's easy to stay updated on an incredibly wide variety of topics. Join today and follow @TELUSsupport.

Get updates via SMS by texting follow TELUSsupport to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

TELUSsupport

  1. @williamvavrek G'night, sir! about 2 hours ago via HootSuite in reply to williamvavrek
  2. Hi everyone! Andrew signing in for @TELUSSupport. I'll be taking over for Shane, so if you have a question or concern, let me know! about 3 hours ago via HootSuite
  3. @stanbroughvxzz3 Shane here @TELUSsupport. Can you please follow us so we can Direct Message? about 6 hours ago via Radian6 in reply to stanbroughvxzz3
  4. @geraldmak Hi, Shane here @TELUSsupport. Can you please follow @TELUSSupport so that we can DM? about 7 hours ago via Radian6 in reply to geraldmak
  5. @_HeatherCray Did you know that you can also view these commercials on the TELUS Channel on YouTube? youtube.com/telus about 7 hours ago via Radian6 in reply to _HeatherCray
  6. @CATHERINEL3WIS Shane here @TELUSsupport. There are some updates being done on the login portal. If you call TELUS Mobility, they can help. about 8 hours ago via Radian6 in reply to CATHERINEL3WIS
  7. @RobLBCC Can you please follow @TELUSSupport so that we can Direct Message? about 8 hours ago via Radian6 in reply to RobLBCC
  8. @RobLBCC Hello this is Shane from @TELUSsupport. Were you inquiring about a TELUS Mobility account or a TELUS landline/internet/TV account? about 9 hours ago via Radian6 in reply to RobLBCC
  9. @JaiminSacchetti Hi, Shane here @TELUSsupport. You can email to provide feedback or channel requests for TELUS TV: tvfeedback@telus.com about 9 hours ago via Radian6 in reply to JaiminSacchetti
  10. @amcvie Happy to hear we were able to help. If you need assistance with your TELUS TV service, you can reach out to us at any time. about 10 hours ago via Radian6 in reply to amcvie
  11. @scarlettjos Did you know that you can also view these commercials on the TELUS Channel on YouTube? youtube.com/telus about 10 hours ago via Radian6 in reply to scarlettjos
  12. Fred doit quitter pour ce soir, de ma part et de Telus, bonne soirée! L équipe de @TELUSsupport reviendra demain. about 11 hours ago via Radian6
  13. Fred is signing off for the day, another member of @TELUSsupport team will be taking over. I hope you will have a great day! about 11 hours ago via Radian6
  14. @anitaelizar Hi, Fred here from @TELUSsupport, please contact our billing team to assist you with that issue, they will review your plan. about 11 hours ago via Radian6 in reply to anitaelizar
  15. Shane here from @TELUSsupport. I will be replacing Jessica for the evening. Send your questions my way & I'll assist you in anyway I can. about 11 hours ago via Radian6
  16. @_aii96 The hotspot feature will be using the data include in your plan, if you have any. about 11 hours ago via Radian6 in reply to _aii96
  17. @hessiebell Hi. I can look into this for you! Can you please DM the phone number and full name on your account. - Jessica about 12 hours ago via Radian6 in reply to hessiebell
  18. @kylesweather Thanks for understanding, its hard to run network updates without cutting off the services:) Hope it will be back soon:) about 12 hours ago via Radian6 in reply to kylesweather
  19. @little_potato Its an online album made to assist client that can't receive pics on their devices. To view your picture messages about 12 hours ago via Radian6 in reply to little_potato
  20. @NautilusShell It needs to be done manually in the device, you may have to visit a local store for that. about 12 hours ago via Radian6 in reply to NautilusShell