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StarHubCares

  1. @shanrong Hi shanrong, we're sorry to hear that. We'll highlight this to the tech team and try to get it fixed. Thanks for letting us know.
  2. @secretline Our pleasure. :) We try our best. Thanks for your support! It means alot to us!
  3. @daltonrussell Your query has already been submitted. Kindly allow 2-3days for follow due to it being the peak period. Thank you! :)
  4. @johnsonshn DM us your contact details and problems and we'll get the relevant dept to follow up with you. :)
  5. @killmonk2 We've gotten your details and will arrange a follow up. Kindly allow 2-3days for follow up. Much thanks! :)
  6. @daltonrussell Hi, kindly DM us your contact details and query so we can assist you! :)
  7. @amoureuxs Hi Jieqin, we're arranging to follow up with you. Kindly consolidate all queries so that we can help you more efficiently.
  8. @shujuan5210 We've noted your query and will get the team to update you.
  9. @amoureuxs The team is checking, kindly allow 2-3 days for follow up. Much thanks!
  10. @amoureuxs We're sorry if we've missed out your posts.We forward ALL queries and answer them as and when the team comes back to us with ans.
  11. @amoureuxs Hi Jieqin, we're definitely not avoiding your questions? Why would you say that? Anyway we will submit your query.
  12. @fool_inlove Handset trade-ins available at main StarHub shops http://bit.ly/6wVl4A. For Exclusive Partners, you would need to call them.
  13. @BrandonKZW DM your contact details together with your query and we'll help you check.
  14. @hungribunni Hi Geraldine, we've gotten your details and have forwarded this on to the relevant team for follow up.Thanks for your patience.
  15. @ztzeng We're sorry you feel that way. We would be glad to help you forward your query to the relevant team. Let us know!
  16. @zomgpow Welcome! :)
  17. @eddielimcs Hi Eddie, please accept our apologies about the delay. Thanks for your patience and support still. We appreciate it! :)
  18. @danialwow We're so sorry you feel that way. Please DM us should you require further assistance. :)
  19. @horcruxesbaby Are you still experiencing problems with your internet? If you'd like us to help you, kindly DM us your contact details. :)
  20. @hungribunni Hi, we picked up your tweet. Could you DM us your contact details and we can try to assist you with your net issues?