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Snapfishukcs

  1. @AlexM11 Hi Alex, this is Snapfish UK CS. Sorry to hear you have been having problems using Snapfish - anything we can do to help?
  2. Black and white calendar design now working again - sorry for any inconvenience caused!
  3. @prmr Sorry to hear that - we will feedback to our technical team - hope that you were able to place your order successfully?
  4. @prmr Hi James, this is Snapfish UK CS. Sorry to hear you have having problems, is this relating to any particular part of the site?
  5. @steverg Pls can you DM us the best email address for our CS team to contact you on? Can give you 50% discount for the inconvenience
  6. @steverg Hi Steve, this is Snapfish UK CS. Sorry to hear you have been having problems creating a calendar - anything we can do to help?
  7. @joffhopkins Hi Joff, this is Snapfish UK CS. Sorry to hear you have been having problems, this is being investigated by our technical team
  8. @Sammiss Hi Sam, this is Snapfish UK customer service. Sorry to hear this, could you give us a bit more detail so we can help?
  9. @kimberlyjessica No problem, glad that we could help!
  10. @manu124 Hi! Apologies for any delays on receiving your order. The strikes are minimal this week , please allow for a 1-2 day delay
  11. @kimberlyjessica As a result the fish has just popped credit for a notebook into your account. Enjoy! And have a swimmingly good day.
  12. @kimberlyjessica Unfortunately this offer expired on 17/10 but please stay tuned as we run loads of great offers (and its xmas soon!)
  13. @kimberlyjessica I think it got lost in the post. I've resubmitted another to you free of charge. Sorry for the delay. Enjoy! :)
  14. @Bluecherub Hi, sorry to see you are waiting. I can reach out to the photo god and inquire where your photos are, if you have an order ID?
  15. @kimberlyjessica The order was shipped on the 28th, have you received it since? There have been some postal delays recently.
  16. @gaRth666 Hi Gary, if you DM us your order number we can investigate
  17. @kimberlyjessica Hi, we are sorry to hear this. Please can you let us know the order ID and we will investigate?
  18. @gaRth666 Please can you let us know which email address you were referring to & we will investigate?
  19. @gaRth666 Hi Gary, we had a site release earlier today which may have affected photo upload - it should be working again now. Snapfish UK CS
  20. @kimberlyjessica Some fine choices! 10% off photobooks : 'MATESRATES' or 33% discount of all 11oz and 15oz collage mugs : 'MYCUPOFTEA'