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ServiceDesignLK

  1. @ServiceDesigns Thanks for the retweet! 2:05 PM May 22nd via Twitter for iPad in reply to ServiceDesigns
  2. The Body as Service Object & the Hospital Waiting Experience on UXMatters #servicedesign uxmatters.com/mt/archives/20… 10:00 AM May 22nd via Twitter for iPad
  3. Reinventing the geriatric ER experience: geriPads for nurse comms, home visits for ER visit context #servicedesign j.mp/HG7b8s 8:35 AM Apr 13th via Buffer
  4. As famous as I'll get, I was quoted in #servicedesign article in Communication Arts, March/April issue! laurakeller.net/wordpress/wp-c… 5:48 PM Apr 3rd via web
  5. Provocative article on creatives becoming more resilient and resourceful #servicedesign @servicejunkie curiosityjunkie.wordpress.com/2012/03/29/res… 8:31 AM Apr 3rd via web
  6. @servicejunkie Thanks - I appreciate it! 4:39 AM Mar 19th via web in reply to servicejunkie
  7. @JoeRinaldi LOL! Apparently I noticed a ton of bad things being said.... and also apparently I know of a weight loss product.... 4:38 AM Mar 19th via web in reply to JoeRinaldi
  8. @servicejunkie Yes, I'm so sorry. It seems to be a pretty bad hack affecting a ton of people. Thank you for the note! 4:37 AM Mar 19th via web in reply to servicejunkie
  9. Everyone - my account's been hacked - ignore the direct message! 4:57 AM Mar 18th via Twitter for iPhone
  10. Designing the Emergency Service Experience - #servicedesign when what's at stake are people's lives not their lattes uxmatters.com/mt/archives/20… 6:45 AM Feb 21st via web
  11. Rent/Share Cars By Texting: New service in France simplifies car rental process #servicedesign psfk.com/2012/02/textin… 5:38 PM Feb 9th via Twitter for iPad
  12. @DanaBrainia No worries! I'm all for the sanity play! 5:54 PM Jan 28th via Twitter for iPhone in reply to DanaBrainia
  13. Honda: Fake, But Well-Intentioned, Human-Centric Service Design servicexd.com #servicedesign #customerexperience 8:57 AM Jan 12th via web
  14. Applying an ecosystems lens to #employeeengagement - read Liana's insightful blog post #servicedesign misicompany.com/xdblog/index.p… 10:38 AM Jan 10th via web
  • Name Laura Keller
  • Location Jersey City, NJ
  • Web http://www.servic...
  • Bio Service Design Practice Lead and Director XD Strategy at NTT Data: Experience Design; wife to Steve and mom to Audrey; avid foodie and traveller
75 Following 101 Followers 5 Listed
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