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ServiceDesignLK

  1. @ServiceDesigns Thanks for the retweet!
  2. The Body as Service Object & the Hospital Waiting Experience on UXMatters #servicedesign uxmatters.com/mt/archives/20…
  3. Reinventing the geriatric ER experience: geriPads for nurse comms, home visits for ER visit context #servicedesign j.mp/HG7b8s
  4. As famous as I'll get, I was quoted in #servicedesign article in Communication Arts, March/April issue! laurakeller.net/wordpress/wp-c…
  5. Provocative article on creatives becoming more resilient and resourceful #servicedesign @servicejunkie curiosityjunkie.wordpress.com/2012/03/29/res…
  6. @servicejunkie Thanks - I appreciate it!
  7. @JoeRinaldi LOL! Apparently I noticed a ton of bad things being said.... and also apparently I know of a weight loss product....
  8. @servicejunkie Yes, I'm so sorry. It seems to be a pretty bad hack affecting a ton of people. Thank you for the note!
  9. Everyone - my account's been hacked - ignore the direct message!
  10. Designing the Emergency Service Experience - #servicedesign when what's at stake are people's lives not their lattes uxmatters.com/mt/archives/20…
  11. Rent/Share Cars By Texting: New service in France simplifies car rental process #servicedesign psfk.com/2012/02/textin…
  12. @DanaBrainia No worries! I'm all for the sanity play!
  13. Honda: Fake, But Well-Intentioned, Human-Centric Service Design servicexd.com #servicedesign #customerexperience
  14. Applying an ecosystems lens to #employeeengagement - read Liana's insightful blog post #servicedesign misicompany.com/xdblog/index.p…