Get short, timely messages from Samsung Service.

Twitter is a rich source of instantly updated information. It's easy to stay updated on an incredibly wide variety of topics. Join today and follow @SamsungService.

Get updates via SMS by texting follow SamsungService to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

SamsungService

  1. @Fhajad You will need to contact Seagate, seagate.com. ^Jess
  2. @DoctorDisciple Sorry to hear about your Samsung Tab. How can we help? ^Jess
  3. @Coolkidsdaddy We're sorry to see you are upset. How can we help? ^Jess
  4. Just a reminder Samsung fans, we're over @SamsungSupport & @GalaxySsupport to help you with all your Samsung questions.
  5. Don't forget....we've moved! Check us out over at @SamsungSupport to receive the best support for your Samsung products!
  6. @Bit_Brain We can only support US products. Please contact Samsung Support in your region: smsn.us/6017RWUS ^Sabrina
  7. @ericjaysimpson Hey Eric! Does the keyboard start working after you power off and back on? Did this happen before latest update? ^Sabrina
  8. @KingMuthui We apologize but this is a US-based account. Please contact Samsung Support in your region: smsn.us/6014Rgr2
  9. @Madtyke Hi Andy! Do you have the Google I/O, Verizon, or WiFi only Galaxy Tab 10.1? ^Sabrina
  10. @tw33tmoi How can we help you? ^Jess
  11. @McDoggyDee Unfortunately we can only support US products. Please contact Samsung Support in your region: smsn.us/6018RZK0 ^Sabrina
  12. Don't forget....we've moved! Check us out over at @SamsungSupport & @GalaxySsupport to receive the best support for your Samsung products!
  13. Don't forget....we've moved! Check us out over at @SamsungSupport & @GalaxySsupport to receive the best support for your Samsung products!
  14. Don't forget....we've moved! Check us out over at @SamsungSupport & @GalaxySsupport to receive the best support for your Samsung products!
  15. @teddyb109 I see in our notes, that our techs are waiting to receive photos of the issue. You can email them to SMSupport@sea.samsung.com?
  16. @GibsonSV Thank you for sharing that link! /cc: @SamsungSupport
  17. @Turbo96hx04 What is the model number of your Tab? Please respond to @SamsungSupport. Thank you. ^Mary
  18. @VanAdamsSports I'm sorry do you have a different phone # you may have given to the agent? Or a Samsung transaction #? ^Jess
  19. @VanAdamsSports Sorry to hear you are having these issues. Can you DM your transaction or phone # so we can help you efficiently? Thx! ^Jess
  20. @adomon Esta cuenta es basada en EEUU. Por favor, ponerse en contacto con @Samsung_es. Gracias. ^Mary