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Get updates via SMS by texting follow SOCAP to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

SOCAP

  1. Customer Care News Brief is out! bit.ly/JfzgCx ▸ Top stories today via @BlakeLandau @RichardRShapiro
  2. Customer Care News Brief is out! bit.ly/JfzgCx
  3. Only 44% Of Customer Questions On Twitter Are Answered Within 24 Hours [STUDY] bit.ly/LdARsO #custserv
  4. Gartner Identifies 10 Mistakes That Lead to Mobile Customer Service Failure bit.ly/LRUTeS #custserv
  5. 8% of Online Adults Use Twitter Every Day [STUDY] bit.ly/M0GX1C #custserv
  6. [Report] Zappos, LLBean most responsive retailers on Twitter bit.ly/LKg9j0 #custserv
  7. Needle turns fans into customer service reps bit.ly/M0GX1m #custserv
  8. Customer Care News Brief is out! bit.ly/JfzgCx ▸ Top stories today via @freyapurnell
  9. There are a lot of GREAT chapter events coming up! What's happening near you?? socap.org/ConferencesEve… #custserv
  10. Customer Care News Brief is out! bit.ly/JfzgCx ▸ Top stories today via @Hyken
  11. Complete schedule details now available for the June Data Reporting Workshop! socap.org/ConferencesEve… #custserv
  12. 53% of consumers likely to spend more with companies with excellent customer service bit.ly/LHtjkm #custserv
  13. How to Sell Social Media to Your Skeptical Boss bit.ly/L4P7UF #custserv
  14. 4 Keys to Customer Service Excellence bit.ly/LHtgVQ #custserv
  15. Managing Social Media in a Crisis: The Good News, the Bad News, and What You Can Do About It bit.ly/LOME2p #custserv
  16. 94% of U.S. Wineries Are On Facebook, 73% on Twitter bit.ly/LASuSg #custserv
  17. How Fortune 500 Companies Use Social Media bit.ly/LASt0z #custserv
  18. Customer Care News Brief is out! bit.ly/JfzgCx ▸ Top stories today via @RichardRShapiro @RoyAtkinson
  19. Customer Care News Brief is out! bit.ly/JfzgCx