RogersHelps
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@ I could see if it was one or two, but that's a lot of texts - are you sure no one "borrowed" your phone? ^mt
26 minutes ago
via SocialEngage
in reply to Quratulainzehra
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@ it, and trying again). I suggest you reach out to @. ^mt
about 1 hour ago
via SocialEngage
in reply to tsathianathan
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@ Since that's a 3rd party app, that's about as far as our troubleshooting will go (other than backing up your device, wiping
about 1 hour ago
via SocialEngage
in reply to tsathianathan
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@ I can definitely help with that - could you please follow me and DM your number so I can look at your account? Thanks! ^mt
about 1 hour ago
via SocialEngage
in reply to darrenmak
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@ How much were the charges, and how many texts were sent? ^mt
about 1 hour ago
via SocialEngage
in reply to Quratulainzehra
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@ Was the move supposed to happen today? ^mt
about 1 hour ago
via SocialEngage
in reply to aleem_v
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@ I'd like to try resetting the box from my side - is it on right now? ^mt
about 1 hour ago
via SocialEngage
in reply to thejaytc
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@ Just verified, and it works fine here - are you having issues with any other channels? ^mt
about 1 hour ago
via SocialEngage
in reply to heckubiss
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@ Are you running the most up-to-date OS on both devices?^mt
about 2 hours ago
via SocialEngage
in reply to tsathianathan
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@ Great to hear. :) Have yourself a wonderful day! ^mt
about 2 hours ago
via SocialEngage
in reply to iemcanadian
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@ Do you have someone working on the issue right now? If not, feel free to follow + DM the specifics. Thanks! ^mt
about 2 hours ago
via SocialEngage
in reply to MadstoneMax
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@ Sounds good, please let me know how it goes. ^mt
about 2 hours ago
via SocialEngage
in reply to dgreensp
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@ Have you tried powering off and on both devices and trying again? ^mt
about 2 hours ago
via SocialEngage
in reply to tsathianathan
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@ How can I help? ^mt
about 2 hours ago
via SocialEngage
in reply to BlackPeterPan_
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@ what's available for you. :) ^mt
about 2 hours ago
via SocialEngage
in reply to joshuawestlake
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@ Are you talking about home Internet data? If so, please follow me and DM your number - I can check your account to see
about 2 hours ago
via SocialEngage
in reply to joshuawestlake
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@ How's it working this morning? If it's still not working, have you tried removing the battery and testing again? ^mt
about 2 hours ago
via SocialEngage
in reply to luckysh
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@ I can definitely look into this for you - could you please follow me and DM your number so I can check out your account?^mt
about 2 hours ago
via SocialEngage
in reply to alyssaschroeder
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@ It depends on if your data plan is "sharable". If you'd like me to check, DM your number so I can look at your account. ^mt
about 3 hours ago
via SocialEngage
in reply to mikeymikeymike
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@ the two of you and set everything up correctly. ^mt
about 3 hours ago
via SocialEngage
in reply to DesiGoddess
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- Verified Account
- Name RogersHelps
- Location M-F 10am-9pm EST; S/S 10am-5pm
- Web http://redboard.r...
- Bio Rogers official customer care & technical support account. For more online help visit http://communityforums.rogers.com or http://www.youtube.com/rogerscanada
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