Get short, timely messages from Rockstar Support.

Twitter is a rich source of instantly updated information. It's easy to stay updated on an incredibly wide variety of topics. Join today and follow @RockstarSupport.

Get updates via SMS by texting follow RockstarSupport to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

RockstarSupport

  1. @MarjorieTF2 @RockstarGames Please let us know what is happening when you try to play the game and we can help. Also: support.rockstargames.com/forums/2068636… 9 minutes ago via web in reply to MarjorieTF2
  2. @BenKuchera Being told to install a Service Pack is a known issue that can be fixed by right-clicking the game and running it as admin. about 1 hour ago via web in reply to BenKuchera
  3. @soapyluggage Try connecting directly to the modem rather than the router to see if your NAT Type improves. about 1 hour ago via web in reply to soapyluggage
  4. @erikv1988 The Max Payne 3 one should be newer and you can also try reinstalling Social Club: Disc 1\Redistributables\RGSC\ about 1 hour ago via web in reply to erikv1988
  5. @ALPHATTgoestw Thanks for the feedback. We will be looking into this report about network performance. about 1 hour ago via web in reply to ALPHATTgoestw
  6. @michaelhoyt3 What happens when you try to download? Please contact store@rockstargames.com and provide the order #. about 1 hour ago via web in reply to michaelhoyt3
  7. For anyone experiencing MP3 crashes after troubleshooting, submit DxDiag/MSInfo to us by clicking Submit a Request: support.rockstargames.com/entries/479472… about 1 hour ago via web
  8. @khululy Please submit your DxDiag/MSInfo by clicking Submit a Request at the top of this page: support.rockstargames.com/entries/479472… about 1 hour ago via web in reply to khululy
  9. @erikv1988 We can help make sure you can play -- see support.rockstargames.com/forums/2068636… and let us know what's happening if the issue still occurs. about 3 hours ago via web in reply to erikv1988
  10. @SlowpokeVG We have not announced details but there will be more DLC for Rockstar Pass owners. about 13 hours ago via web in reply to SlowpokeVG
  11. @PapaPrishpreed Those two packs are incompatible because TLAD in EFLC has an updated map with BOGT features. about 13 hours ago via web in reply to PapaPrishpreed
  12. @RyanMahoney8 We hope out big bold letters in the crashing article about needing new drivers helped. ;) about 13 hours ago via web in reply to RyanMahoney8
  13. @ablegamers Nothing currently but we have seen feedback about wanting higher sensitivity. about 13 hours ago via web in reply to ablegamers
  14. @RyanMahoney8 @TheRiet How about booting in -safemode and adjusting settings in-game? support.rockstargames.com/entries/214982… about 13 hours ago via web in reply to RyanMahoney8
  15. @HTMLiam Try rebooting, running as admin, and updating your video drivers. about 13 hours ago via web in reply to HTMLiam
  16. @Scottendo Sounds like a video card driver problem but we will definitely look into it. about 13 hours ago via web in reply to Scottendo
  17. @RyanMahoney8 Sound like the drivers you haven't don't offer SLI support through a profile for Max Payne 3. about 13 hours ago via web in reply to RyanMahoney8
  18. @NickJHolloway Good stuff, cheers! about 13 hours ago via web in reply to NickJHolloway
  19. @thedoctor498 How long exactly? about 13 hours ago via web in reply to thedoctor498
  20. @ValenciaBMW Link us to a forum report? We'll look into it. Did you complete PART 1, not just Chapter 1? about 13 hours ago via web in reply to ValenciaBMW
  • Name Rockstar Support
  • Location New York, NY
  • Web http://www.rockst...
  • Bio Official Rockstar Games technical support on Twitter. Also check out our support site and knowledge base for answers: http://support.rockstargames.com
1 Following 14,356 Followers 184 Listed
Rockstar Games