RightNowRetail
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Is this really true? RT @: Retailers with mobile strategies to have stronger holiday revenues: Yankee Group -
8:11 AM Nov 24th
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Finally, an app that works like my stomach RT @: Foodspotting - this is a great idea - via @
8:11 AM Nov 24th
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Read how sells train tickets online & keeps customers happy plus sheep great video
8:07 AM Nov 24th
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USA Today writes about social media (Twitter) changing customer service
11:16 AM Nov 18th
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RT @: 6 brands that *get* social networking I love the story about Yarn proving SM is not just for high tech
2:15 PM Nov 16th
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NRF Announces Top Ten Retailers for Learn how Overstock provides CustSvc
10:10 AM Nov 16th
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I just ordered my holiday cards from Shutterfly.com. They use RightNow for , so I know they care about their customers
6:47 AM Nov 16th
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Bad info from travel agent impacts honeymoon, social media saves the day Social media is key customer service channel
7:47 AM Nov 12th
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Internet retailer reports U.K. shoppers plan big migration to the web, new survey reports
9:30 AM Nov 10th
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Overstock.com's President talking to WSJ They use RightNow to deliver award winning Customer Service
7:42 AM Nov 10th
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RT@econsultancy Online retailers still need to work on customer service
7:39 AM Nov 10th
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Love shoppers who blog about good RT @ Don't forget about the @ Friends & Fam Event.
2:14 PM Nov 5th
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Offers Free Migration to Kana Custs; drugstore.com upped agent productivity 20% after switching
1:12 PM Nov 5th
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Harvard Bus Review: 6 Social Media Trends for 2010 Do you have a social media policy? Here's ours
8:14 AM Nov 5th
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RT @: Time spent on social networks is growing at 3x the overall internet rate!
8:09 AM Nov 5th
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60% of consumers will pay more for good - details in 2009 Customer Experience Impact Report
7:22 AM Nov 5th
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From : Customer care in online retail: are email and the phone overrated?
7:13 AM Nov 5th
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RT @: btemkin: 's announcement is different from most 120 retailers use RightNow
2:57 PM Nov 3rd
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Surprising, but then not surprising : Seniors are most likely to shop online, report finds
1:59 PM Nov 3rd
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says online holiday sales up 8 percent, while smaller than store sales, online sales is retail growth engine
10:27 AM Nov 3rd
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- Name Suzy Meriwether
- Location ÜT: 30.21562,-97.668768
- Web http://www.rightn...
- Bio Passion is retail customer experience. Day job is Industry Marketing for RightNow. Other passions are family, hiking, tennis, organic food, and trav
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