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  1. Want to learn more about #RightNow #CX?! Check out our great new clip here: http://bit.ly/c4C3m3 #scrm #crm #rnow
  2. I uploaded a YouTube video -- Welcom to CX http://youtu.be/Sftaao99oOA?a
  3. #RightNow #career opportunities in #Bozeman, #MT! Watch here: http://bit.ly/bxIm0b #crm #scrm
  4. "Food for Thought" by @cmusico How @Organic_Valley is using #RightNow to better customer experiences! http://bit.ly/95kdjc #crm #scrm
  5. W/ #RNOW, Organic Valley deflects 45% of email inquiries; pulls reports in 5 mins instead of 2-3 hrs http://bit.ly/95kdjc #CX #CRM
  6. Organic Valley: Customers aren’t afraid to ask what’s in products; #RNOW helps us stay on top of trends http://bit.ly/95kdjc #CX
  7. I uploaded a YouTube video -- RightNow CX, The Customer experience Suite For Consumer-Centric Organiza... http://youtu.be/i7SJLFXlI6k?a
  8. I uploaded a YouTube video -- RightNow Careers in Bozeman http://youtu.be/Ze_Ixa0TTIQ?a
  9. #Nikon uses #RNOW customer sat scores @ 95% w/ 50% reduction in call response time 70% reduction in email response time http://bit.ly/dAxdLA
  10. RT @barneybeal: 10 steps to a practical social media business strategy from @abonde http://bit.ly/baSxIn #scrm #rightnow
  11. Can good things come from a bad experience? Yes in regards to @UnitedAirlines: http://bit.ly/7tRoCU #crm #customerexperience
  12. Even in a down economy, 60% of consumers are willing to pay more for a better experience! http://bit.ly/CYwu4 #crm #cx
  13. We had a productive kick off meeting last week in #SanFrancisco and our #SanMateo office! 2010 is going to be a great year!
  14. Tish Whitcraft, SVP of Cust Care, shares how #MySpace delivers superior customer experiences to 250 million users http://bit.ly/8xhN2n
  15. 86% of consumers quit doing business with a company due to a bad customer experience, up 27% from 4 years ago http://bit.ly/CYwu4 #crm
  16. enjoying team time at our #SanMateo office!
  17. I uploaded a YouTube video -- RightNow Reinforces CX Commitment with Launch of Centers of Excellence http://youtu.be/bA3hpfMBr70?a
  18. #RightNow Reinforces CX Commitment with Launch of Centers of Excellence: http://bit.ly/6mSoC7 Video by @dvap: http://bit.ly/5nfKnA #crm
  19. Our team is gathered together in#SanFrancisco this week! http://tweetphoto.com/9082858 (photo of @jaiaz and @chaundera) #scrm
  20. @DaveCarroll appeared on @theviewtv & spoke abt his experience w/ @UnitedAirlines on the way to the #RIghtNowUC! http://bit.ly/73wmky #scrm