ReCourses
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Don't worry about individual project profitability--consider the entire client relationship. Regularly charge enough and you can eat things.
2:51 PM Dec 1st
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If they HAD an inside department, they'd use it. Plus, in hiring your firm they can always fire you, which is tough to do with a department.
12:16 PM Dec 1st
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The apparent randomness of success shouldn't dissuade you from trying harder, but inspire you to not waste the control you DO have at times.
8:58 AM Nov 30th
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Condensed one-day seminar on Managing Client Relationships announced for Feb 25, Nashville. Download PDF for full info:
8:55 AM Nov 30th
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Real gratitude will change the way you think regarding your business, how you manage people, and how you engage with clients. I'm grateful.
10:14 AM Nov 26th
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Running your business well is a terrific enabler of good positioning because you can make decisions with a long view instead of from panic.
2:24 PM Nov 24th
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The most dangerous employees to keep around are the ones who are the most qualified but who don't fit the culture you've worked to create.
9:40 AM Nov 20th
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If on reflection you don't see much business success over time, it won’t be from lack of opportunity but from lack of courageous choices.
7:08 PM Nov 18th
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Ideally, you'll have 5 or more clients who each account for 10%+ of your fee billings. The active client roster should be less than 20.
8:42 AM Nov 18th
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When you insist on personal involvement at every level, it means problems trusting, the wrong team, or time for a prescription refill.
10:42 AM Nov 16th
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A surprise tour of your facility should find employees who don't look busy: a frenetic environment sadly excludes "feet up" thinking time.
6:55 AM Nov 12th
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Prostitutes are better at business than marketing folks: it's a set price, there's no scope creep, and everything is prepaid.
12:27 PM Nov 11th
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The only real purpose of timekeeping is to improve the NEXT estimate. It's too late for this one--just do what's required to do good work.
8:30 PM Nov 9th
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Timekeeping compliance will follow compliance at the top--if exceptions are made at that level, it sets the tone for the team at large.
1:49 PM Nov 7th
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Who's responsible to set prices and monitor usage (# of hrs)? If it's the person managing the client relationship, you've got a problem.
3:36 PM Nov 4th
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Change the world by managing employees well and spending profit wisely. After that, any WORK you do to change the world is more authentic.
7:53 PM Nov 2nd
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If you're spending lots of time and money on your own marketing without results, don't spend even more--just solve the positioning problem.
8:03 AM Nov 2nd
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Don't operate as if there's a pot at the end of the rainbow. Instead, concentrate on the cash the business throws your way regularly. Now.
11:03 AM Oct 31st
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Our 7th annual New Business Summit has been scheduled for Jan 13-15. Download pdf flyer at
1:11 PM Oct 26th
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In doing work for your long-time clients, pretend they're brand new and you're taking a fresh approach. That's a good way to keep them.
7:42 AM Oct 26th
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- Name David C. Baker
- Location Nashville as a base
- Web http://www.recour...
- Bio Speak, write, and consult to firms in marketing field
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