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Rcook602

  1. Charging for checking bags, totally inflexible, screwing customers as much as they can whenever they can. I'm done with them forever.
  2. Some companies make all the wrong customer focused decisions. Charging for changing tickets, charging for redeeming miles...
  3. US Air is now officially on my do not fly list. I book a ticket at usair.com, called 5 hours to change the ticket; for a $150 change fee.
  4. Highest tax states, NY, CA, CT, NJ, are in big $ trouble. Don't have to be supply sider to see the impact of high taxes on motivation
  5. I am wondering when a State Governor/Legislature is going to slash taxes as well as costs to provide incentives for business growth??
  6. GM, a lesson in managing costs...very sad. Now CA is in the same place. www.kansascity.com/business/story/1228379.html
  7. Thinking about why some execs manage their time so well, and why some don't. Interesting formula containing judgement, delegation, planning
  8. Why companies don't grow: Wrong people, wrong products, wrong structure, wrong culture, or wrong channel/markets. Hope you're not in any 2
  9. Worked with a company this week trying to triple revenue in 10 years. Aggressive plan to become more market/customer focused...yes!!!
  10. Vistage KEY group forming in the Philly, DE, South Jersey area focusing on sales/marketing...Interested, contact me.
  11. At Springsteen concert on Friday night. Huge passion/energy/ from a guy who has been doing the same thing for 35 yrs. He never mails it in
  12. RT @hollisthomases: Very proud that my #Vistage Chairman, @Rcook602, has received the Chair of Excellence Award. You rock, Rob! Congrats!!
  13. After 5 terms, Arlen Specter changes from Rep to Democrat to get elected again next fall. So much for principles.
  14. A client and I spent some time last week looking at the strategic coach program. It looks pretty good. Any feedback on Strategic Coach?
  15. Beaulieu forecasts the turn in the economy will start to come later this year...November. Check out www.ecotrends.org
  16. The Vistage Philadelphia Community met today at the Ritz Carlton. 360 Biz owners and CEOs to hear economic forecast by Alan Beaulieu.
  17. Met with Biz President today and he is investing smartly for the future. Great time as everything is now highly negotiable
  18. kudos to R Arlene Specker, D Mark Pryor, D Blanche Lincoln, and D Mary Landrieu for resisting card check legislation in Senate
  19. Where in the stimulus bill are any incentives for biz to hire employees or make any cap ex investments?
  20. Great week ahead. Vistage one to ones. New client meeting. Spring is in the air. Very concerned about horrible decisions made in DC