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RTDbiz

  1. Selling in an interesting job: First make yourself interesting, then make your product interesting, then price becomes less interesting
  2. Are you desperate to cut costs? Watch youtube.com/user/rtdknowle…
  3. Everything begins at the top - in business, it is sales, the top line. Everything else, costs and profits, are mere consequences.
  4. A leader has only 3 skills: when to listen to others, when not to listen to others, when to pretend you are listening to others.
  5. The investment with the lowest ROI is always an overpaid CEO.
  6. More sales are lost from an inefficient back office than from an uncaring frontline.
  7. Please visit my new Youtube channel "rtdknowledge" and learn business management at high speed.
  8. If you are a thought leader, visit my website rtdonline.com.
  9. The real legacy of any CEO who is retiring is not a great cash-on-hand or dividend payout record, but a great corporate culture.
  10. If you have to sell a product, most probably it's not needed.
  11. The Achilles heel of any corporation is almost always its balance sheet.
  12. Honest hardworking employees are the most difficult assets to find.
  13. The primary goal of any business is to satisfy customers. It's not to provide employment. Employment comes from customer satisfaction.
  14. You never sell a product or service. What you sell (and what they buy) is the quality of your products and services.
  15. If you do a good job in design and marketing, selling is not necessary. Customers will look for you and your products.
  16. If you're always looking forward to retirement, you did not enjoy your career. You must have spent a miserable life. I'm sorry.
  17. If you remember it's payday, you are not enjoying your work.
  18. Every time a frontliner is not serving a customer, he or she must be doing unproductive work.
  19. People are the only assets that need to be motivated to keep them from depreciating.
  20. You maximize profits not by counting them but by doing your best - always.