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@billadler 2 outages affecting about 300 people in DC. Email me your acct# and I'll see if you're part of either. Help_Me_RCN@rcn.net 10:36 AM Dec 29th from web in reply to billadler
@GoatHerderEd Please let me know if your internet was restored (Help_Me_RCN@rcn.net). I'd also appreciate any feedback you have on support. 6:19 AM Dec 29th from web in reply to GoatHerderEd
@TheBigGroundhog We had reports of routing/DNS issues yesterday. Please let me know if your issue persists Help_Me_RCN@rcn.net 6:18 AM Dec 29th from web in reply to TheBigGroundhog
@TheNecron I'm sorry you're frustrated with RCN. Please email me so that I can see how I can help: Help_Me_RCN@rcn.net 7:03 AM Dec 28th from web in reply to TheNecron
@khw77 Please let me know if you'd like us to have a sales rep call you. -Help_Me_RCN@rcn.net 6:55 AM Dec 28th from web in reply to khw77
@mgalicki Since the press release, we have not been given additional word about Tivo. We're all anxiously awaiting to get a launch date. =) 6:54 AM Dec 28th from web in reply to mgalicki
@blogdiva Not sure if we're talking about the same thing and 140 char is too short to explain. Feel free to email me at Help_Me_RCN@rcn.net 5:31 AM Dec 28th from web in reply to blogdiva
@tmcallaghan I'd be happy to take a second look, just email me your account info to Help_Me_RCN@rcn.net. 10:10 AM Dec 23rd from web in reply to tmcallaghan
@blogdiva I'm sorry, but I'm not suggesting you have typos or are a novice. I was speaking to why/how the DNS redirects were implemented. 10:09 AM Dec 23rd from web in reply to blogdiva
@replicachicago I can't be sure without an address. Give our sales team a call (800-746-4726) and they can look it up for you to be sure. 10:07 AM Dec 23rd from web in reply to replicachicago
What happens in Vegas stays in Vegas! The Hangover is available TODAY on RCN on Demand! 2:12 PM Dec 22nd from web
@jrguay Let me know if the speed issues resolve themselves. If not, please let me know (Help_Me_RCN@rcn.net). 7:52 AM Dec 22nd from web in reply to jrguay
@replicachicago We can definitely offer you an alternative to Comcast. Would you like to have our sales team call? Help_Me_RCN@rcn.net 7:52 AM Dec 22nd from web in reply to replicachicago
@blogdiva The redirects only affect invalid URLs. It's a feature to help /w typos & novice users. Email me Help_Me_RCN@rcn.net for details 7:50 AM Dec 22nd from web in reply to blogdiva
@JStevesie Sorry if your internet was affected by the blizzard this weekend. Email me at Help_Me_RCN@rcn.net and I'll review your account. 5:51 AM Dec 21st from web in reply to JStevesie
@amikecohen Drop me your info at Help_Me_RCN@rcn.net and I'll see if we can get your service restored. 5:48 AM Dec 21st from web in reply to amikecohen
@unsalted Most RCN cable is not clear QAM, so current cards won't work. Drop me an email at Help_Me_RCN@rcn.net and I can explain in detail. 5:46 AM Dec 21st from web in reply to unsalted
@LaValva I'm very sorry for the trouble. Please email me at Help_Me_RCN@rcn.net so that I cam get things resolved for you. 5:44 AM Dec 21st from web in reply to LaValva
@ML237 I'm sorry for the trouble. If you can email me your account#, I'll check your account to see if it's ok. Help_Me_RCN@rcn.net 7:01 AM Dec 18th from web in reply to ML237
@womenwotw Were your services restored? Please let me know so that I can look into it for you. Help_Me_RCN@rcn.net 7:00 AM Dec 18th from web in reply to womenwotw