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QualityBob

When tallying the number of customer complaints and/or adding up the $ impact, does your organization only look... fb.me/1E9sab7Fc 11:45 AM May 23rd via Facebook
simonsinek When people are financially invested, they want a return. When people are emotionally invested, they want to contribute. 1:27 PM May 22nd via Twitter for iPhone Retweeted by QualityBob and 435 others
Cost focus tends to reduce features... and ultimately customer satisfaction. DeFeo #ASQ #WCQI12 1:42 PM May 22nd via Twitter for iPhone
Breakthrough aimed at the customer delivers cost reduction and customer satisfaction. DeFeo #ASQ #WCQI12 1:39 PM May 22nd via Twitter for iPhone
Breakthrough means being better and faster than your competitor. Being Great is a choice. Joe DeFeo #ASQ #WCQI12 1:34 PM May 22nd via Twitter for iPhone
Joe DeFeo, Juran Institute, reminds us that LSS should be used to create breakthrough not just continuous improvement. #ASQ #WCQI12 1:32 PM May 22nd via Twitter for iPhone
Sinek: Leaders must have a clear vision of the future state and the ability to communicate what they believe and inspire action. #WCQI12 8:36 AM May 22nd via Twitter for iPhone
Simon Sinek discusses his concept of the Golden Circles at #ASQ #WCQI12 . For more information see the video on YouTube. 8:14 AM May 22nd via Twitter for iPhone
Simon Sinek at #ASQ #WCQI12 posits that real innovation changes industry and how we live our lives. 8:12 AM May 22nd via Twitter for iPhone
Sr Executives from 26 companies discussed Executive IQ at the #WCQI12 Executive Roundtable. Integration, Innovation, Ingenuity. 7:10 AM May 22nd via web
ASQ RT @pharmacistplace: "People don't come to work to build shareholder value. They come to work for their coworkers." - James Albaugh #WCQI12 8:53 AM May 21st via HootSuite Retweeted by QualityBob and 1 other
Quality must make the tough call every day. Need critical thinkers not afraid to initiate crucial conversations - Albaugh. #WCQI12 #Boeing 8:46 AM May 21st via Twitter for iPhone
Leadership must create the culture of accountability and teamwork to focus on the Big Q. #Boeing #WCQI12 8:42 AM May 21st via Twitter for iPhone
33 Teams from 8 different countries participating in the #ASQ International Team Excellence Process at #WCQI12 . Good luck to all. 8:14 AM May 21st via Twitter for iPhone
3MInnovation "The best way to have a good idea is to have a lot of ideas." - Dr. Linus Pauling #quote 7:06 AM May 21st via web Retweeted by QualityBob and 10 others
"WCQI Opening Reception II" #ASQ #wcqi12 viddy.it/KqUoTP 9:08 PM May 20th via Viddy
Stop by the Statistics Division hospitality suite 9pm - Midnight in Hilton Anaheim's Parlor 11-212 #ASQ #WCQI12 8:50 PM May 20th via Twitter for iPhone
QualityBob having a deep philosophical discussion with Deming at #ASQ #wcqi12 #gurupix twitter.com/QualityBob/sta… 8:47 PM May 20th via Twitter for iPhone
"WCQI Opening Reception" viddy.it/KqUoTP 8:41 PM May 20th via Viddy
WCQI Opening Session q viddy.it/LatJyK 8:33 PM May 20th via Viddy

Name Robert Mitchell
Location Brookview Rd & St John Dr
Web http://www.bobmit...
Bio 3M Corporate Quality and Lean Six Sigma Mgr; ASQ Fellow; ASQ Voices of Quality blogger, MNASQ Chair-elect, Baldrige Examiner, CQE, CMQ/OE