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QBO_Care

  1. @joewoodfin Please contact our customer care team so they can take a look at your company and figure out what's happening. 800-488-7330
  2. @jarehart The recurring templates should now have been created. Let me know if you still see a problem.
  3. @joewoodfin Does it allow you to send the email, but doesn't save the email for future deliveries?
  4. @Kirstycat1209 Just wanted to let u know I'm looking into this. Continue to do a manual update if the auto doesn't happen for now.
  5. @ThePoliceNews Did you use Intuit Payment Network? Here's a link to help troubleshoot the issue. bit.ly/LeLFXm
  6. @marcellobardi Will you check to see if you have recurring templates set up? Company>Recurring Transactions
  7. @cheshyrp I apologize for the frustration. I will get someone to assist you with this.
  8. @joewoodfin What browser are you using? Is pop up blocker turned off? If you try in another browser does it work?
  9. @LucyDermo Can you please verify your company name for me in a DM?
  10. @GetFoundFirst It will depend on how quickly the funds are approved.
  11. @cheshyrp Please give our support team a call so they can assist u with this. They will need to verify your account. bit.ly/KQT5RK
  12. @LucyDermo Yes, thank you. Our engineers are working on this now. Please hold off on running them manually.
  13. @MikeGoldstein Glad I could help! Let me know if you have any other questions.
  14. @LucyDermo Can you please send me a DM with your company id# so I can research this?
  15. @LucyDermo I am looking into this for you and will get back with you as soon as I have more information.
  16. @cheshyrp What version of QuickBooks are you using?
  17. @MikeGoldstein It will depend on the version u currently have. Here's some info to help u with upgrading. bit.ly/KxltcH
  18. @kim04201 There is not a setting for the preferred payment method for vendors. Let me know if you have any other ?'s.
  19. @shadyrmn Please try downloading again today. There were some changes made and I want to verify you can download now.
  20. @Kirstycat1209 How long has this been happening for?