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Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
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Jordan
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New Zealand
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United States
  • 40404 (any)

PurolatorHelp

  1. @viet0905 This is Cath. Could you please send me your tracking # ? I'll look into this for you. Thanks
  2. @NormanYap Yes, It will be possible Monday after the first attempt of delivery.
  3. @NormanYap These arrived at 15:47 today in Canada. The delivery is scheduled for Monday June 4th between 8h-18. Thank you
  4. @NormanYap This is Cath. Could you pls send me your tracking number? I'll verify the status. Thanks
  5. @colinlefevre A lot of cust. prefer to have it redelivered. By sending it to the main terminal, it becomes possible to do so the next day.
  6. @colinlefevre This is Cath. They auto. return to the main depot after the 1st att., You can send me the # , I'll make the arrangements. Tks
  7. @AnneMarieMG Vraiment désolé, nous pouvons faire un suivi si vous voulez.
  8. @SweetDsArgoFan Ok, I'm really sorry about that. Let me know if there's anything. Thanks
  9. @SweetDsArgoFan I'm really sorry for the inconvenience. I still have your info let me know if you want me to make the arrangements for you.
  10. @SweetDsArgoFan This is Cath. They go back to the main depot after the 1st att., I can have it redirect to the agent for Monday ?
  11. @combatdavey Unfortunately, we're not based in GTA but you can email us details to customer.care@purolator.com & I'll check possibilities
  12. @AnneMarieMG Ici Jérémie. Si vous croyez que c'est sécuritaire, vous pouvez autoriser le chauffeur à laisser le colis. bit.ly/lbaI6B
  13. @combatdavey That's great. Hopefully you've got us on the "what to do" side : )
  14. @combatdavey This is Jeremie right now.
  15. @combatdavey That's cool. Thanks for the nod : )
  16. @ineska Glad to have been able to help! Let us know if you have need help with other shipments or have any questions. Have a great weekend!
  17. @noemieotis Ici Jérémie. Nos excuses pour tout inconvénient. Est-ce que je peux aider vous avec quelque chose?
  18. @misswong This is Jeremie. Sorry for the disappointment. We can verify what options are available if this happens again.