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PreziSupport

  1. @machadow hi, can we help? you havent saved manually at all?
  2. @stevelee23 I see, it seems okay for me. Don't know why it does not download. Could we continue this in email? Ple (cont) http://tl.gd/14gmh
  3. @stevelee23 please try it again. maybe thre are some huge images, ar corrupt files uploaded. could you send us the URL of your prezi?
  4. @stephanstrang video controls come when you upload videos in a flv format.
  5. @baolson hi, we are aware of this bug. Sometimes you need to try uploading a file to prezi 2x.
  6. @universltourist Hi you can delete the files, or if can't please send over the URL of your prezi to support_at_prezi_dot_com
  7. @mariekeguy sure if the author has published it online. Please ask for a URL, and make sure the prezi you have received is public.
  8. @oneandonly322 you can place layers over each other using it. Like a text on a frame, or vice versa
  9. @stephanstrang Offline means the desktop editor or when you download a prezi in a zip format?
  10. @lecuming does this issue occur using online or offline editor? Could you send over the URL?
  11. @AJCann Hi, if you have any issues or difficulties using Prezi just get back to us, we would be happy to help!
  12. @tzniuswarrior There is no Prezi Print yet. Try creating screenshots, add them to a pdf file and print that way.
  13. @mrdooley please contact me at radnaizoltan_at_prezi_dot_com. Please send the prezi URL-s.
  14. @Lachyw the desktop editor cannot upload pdf files. try it online.
  15. @stephanstrang if you upload the video in flv format, you will find that a video player will appear supporting all your requests.
  16. @celfoster hi, the first one opened for me flawlessly, the second really has a problem. You have uploaded a way to (cont) http://tl.gd/11sks
  17. @e_ramirez Hi, you cannot upload pdf files with the prezi desktop version. Workaround is to go online, upload the (cont) http://tl.gd/11shr
  18. @turrean Please contact your system administrators then. there are no dedicated ports to unblock to play a prezi.
  19. @traceur66 Hi, have you also posted this to our forum? If no, please send me your prezi URL!
  20. @mrdooley Hi, please keep in touch. More news about Prezi and the education field very soon...