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PressGaney

hhnmag @hhnmag: Live from NPSF: How important is patient satisfaction? ow.ly/b9Ck1 9:32 AM May 25th via HootSuite Retweeted by PressGaney
Read how WellStar Kennestone in Georgia improved patient flow in their ED. ow.ly/b8i92 12:33 PM May 24th via HootSuite
HealthLeaders Challenging Physicians to Help Improve the ED bit.ly/LjyDXy 10:32 AM May 24th via TweetDeck Retweeted by PressGaney and 3 others
Today kicks off our Boston Regional Symposium #PGRegional 9:49 AM May 23rd via HootSuite
We are excited to announce Jeb Bush, former two-term governor of FL, will be a keynote speaker at our #NCC12 in Nov. ow.ly/b4AoI 8:11 AM May 22nd via HootSuite
#HIMSS Middle East Conference 2012 is almost here. Press Ganey will be at booth 207 next week in Abu Dhabi from May 20-21. @HIMSS 6:56 AM May 18th via HootSuite
Great NAOHP Visions article on how outpatient providers can achieve exceptional customer satisfaction ow.ly/aX15b 8:31 AM May 16th via web
Structure plays an important role in setting our expectations in a health care setting. Read why in our latest post ow.ly/aVur6 9:38 AM May 15th via web
Meet us in Boston on May 23-24 for new ideas and networking. #PGRegional ow.ly/aTGQq 8:44 AM May 14th via HootSuite
Tell patients something personal--a reason they can connect with you. #PGRegional 10:27 AM May 11th via HootSuite
"I lie in a hospital bed and wonder how many people died in this bed." "Does the doctor even care about me?" #PGRegional 10:26 AM May 11th via HootSuite
Common patient fears: "I'm afraid they're going to misdiagnose me." "Hospitals smell like death." #PGRegional 10:26 AM May 11th via HootSuite
Sweeney: Everything we say matters. Everything we do matters. Everyone is watching. Everyone is listening. #PGRegional 10:03 AM May 11th via HootSuite
A patient: "I fear white walls--why do you do that to us?" #PGRegional 10:02 AM May 11th via HootSuite
96% of all people suffer from clinicaphobia - fear of hospitals and doctors #PGRegional 10:02 AM May 11th via HootSuite
Sweeney: What if every patient has some fear that they aren't telling us about? #PGRegional 9:55 AM May 11th via HootSuite
Colleen Sweeney is delivering the closing keynote address at the Houston Regional Symposium. #PGRegional 9:55 AM May 11th via HootSuite
Thanks @stmarysmadison for the sweet story on #NationalNursesWeek, #NationalHospitalWeek celebrations! Share yours at ow.ly/aPRkE 3:26 PM May 10th via HootSuite
...reducing patient anxiety and improving patient understanding so they are more likely to comply. #PGRegional ow.ly/aPNZ6 2:31 PM May 10th via HootSuite
Dr. Johnson: To engage your hospitalists, explain what "patient satisfaction" really refers to; for example... #PGRegional 2:31 PM May 10th via HootSuite

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