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PomonaHelp

  1. All network systems normal again 11:31 PM Nov 14th from web
  2. We are experiencing network issues. ITS Staff is on campus this evening working to resolve the issue. 10:38 PM Nov 14th from web
  3. All systems normal again. 2:33 PM Oct 28th from web
  4. FYI: System blip -- you may have network issues. We're aware and looking into it! 2:28 PM Oct 28th from web
  5. Apple Users Heads Up: http://support.apple.com/kb... 2:14 PM Oct 28th from web
  6. ITS reminds you: ALL SEMESTER EVACUATION DRILL THURSDAY, OCTOBER 29TH 10:28 AM Oct 27th from web
  7. We won't be distributing Win7 to students until we get answers from Microsoft re licensing/We recommend students buy own copies Win 7 4 now 7:57 AM Oct 27th from web
  8. RT @macworld Apple: Boot Camp will be late to the Windows 7 party http://bit.ly/298sQo 12:03 PM Oct 22nd from web
  9. Windows 7 & Snow Leopard and new iMacs -- still testing/setting up for distribution; not ready for distribution yet. Thx for ur patience. 8:24 AM Oct 22nd from web
  10. All systems normal 11:58 AM Oct 21st from web
  11. Using Snow Leopard? http://tinyurl.com/yzu62c3 2:43 PM Oct 15th from web
  12. @brialambert I am really sorry I didn't see your request for assistance Bria. Did you get help regardless? (We're sort of new at this) 3:26 PM Oct 6th from web in reply to brialambert
  13. The number one search term on the knowledge base? "iphone" Try it and see what you get. http://helpdesk.pomona.edu 2:55 PM Oct 6th from web
  14. Did you know it's Customer Service Appreciation week? Read this and ponder: http://tinyurl.com/yck47oc 1:14 PM Oct 6th from web
  15. Help Desk Email is working again. 3:49 PM Sep 30th from web
  16. Our trouble ticketing app (Footprints) is again not sending us email. If you are expecting contact, call us. Sorry. 3:11 PM Sep 30th from web
  17. Next week is Customer Service Appreciation Week. Hug your help desk. 1:51 PM Sep 30th from web
  18. The undeliverable email problem may have been resolved but it may take some time for normal delivery times to occur. 11:20 AM Sep 29th from web
  19. There are some reports of "Undeliverable" emails sent to outside addresses. Don't know how widespread. Should b fixed this pm 10:53 AM Sep 29th from web
  20. Please forward bounced emails to the Help Desk (helpdesk@pomona.edu) if you get them. 8:05 AM Sep 29th from web
  • Name Pomona ITS Help Desk
  • Location Claremont, CA
  • Web http://its.pomona...
  • Bio Send detailed email to helpdesk@pomona.edu as an alternative
3 Following 45 Followers 2 Listed
Mary McMahon Denis Recendez Stacy Martinez