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  1. Fancy £25 to spend at John Lewis? Recommend a friend now! http://tinyurl.com/yb48zww
  2. Friends on Tiscali? Don't let Scrooge spoil Christmas http://bit.ly/5t39wh
  3. @ianandrob There's a few outages though affected customers are listed via area code - can you DM us a username please so we can check?
  4. @bigajm Are you still on the old Premier package? That doesn't sound right, could you DM us a username so we can check your account please?
  5. Planned Firewall Maintenance - Wednesday 23rd December 7.00am-7.30am http://bit.ly/7RIh0r
  6. Planned Traffic Management Platform Maintenance - Wednesday 23rd December 7.00am-7.30am http://bit.ly/62oICB
  7. @Beckenham Happy to look into that - can you DM us your username please?
  8. @Beckenham Glad to hear you got it sorted :) Please let us know if we can do anything else to help.
  9. Broadband Phone Control Panel (58686/59875) - UPDATE http://bit.ly/4CSRGN
  10. Planned Router Maintenance - Tuesday 22nd December 12.30pm-3.00pm http://bit.ly/6EwH8w
  11. @Samantha_Tan Excellent :) glad to hear it. Please let us know if there's anything else we can do to help.
  12. @mootzilla can you DM us a username or ticket ID please so we can look at it for you?
  13. @Beckenham We've not had any notifications of outages or planned works. Raise us a fault at http://faults.plus.net and we'll investigate.
  14. @pornelski Looks like usage didn't update from account type change, you should now find things a lot better - please let us know if not.
  15. Planned DNS Platform Maintenance - Monday 21st December and Tuesday 22nd December http://bit.ly/7bkdqv
  16. Broadband Phone Control Panel (58686) - NEW http://bit.ly/6plvUr
  17. @alexbrooks can't see any line issues and you're on 7150 line profile. Can you do a BT speed test pls? What does http://ow.ly/Oe9g show?
  18. @angusfranz Anything we can help with? DM us your username and we'll see what we can do.
  19. @_Nanu_ Unfortunately not, sorry.
  20. @jumpcheck We've upped the line profile, you should see a speed increase - if not disconnect and reconnect and that should help.