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PhaseWare

  1. New Post: Improve Customer Service Through Unhappy Customers hub.am/M8efia about 6 hours ago via HubSpot
  2. Enjoy listening to unhappy customers, they help you improve. phaseware.com/PhaseWare-File… #custserv about 6 hours ago via Tweet Button
  3. @holdfree Thank you so much. That really means a lot. Do you have any topics you'd like to read about? We're always accepting suggestions! about 6 hours ago via web in reply to holdfree
  4. @holdfree Definitely. In our PhaseWare Files blog, we talk about some great #custserv stories. Hopefully more businesses will follow suit. about 8 hours ago via web in reply to holdfree
  5. @holdfree @SouthwestAir That's great #custserv - Glad to hear they did that. about 10 hours ago via web in reply to holdfree
  6. Memorial Day was first observed on May 30, 1868. Thank you to those who have, and are serving our country. 7:05 AM May 28th via HootSuite
  7. @holdfree have you seen an increase in good customer service lately? 9:03 PM May 27th via web in reply to holdfree
  8. Do you think small or large businesses provide better #CustServ or does it vary? 4:05 PM May 27th via HootSuite
  9. Our solutions are enabling companies to take their #custserv &support to the same level of sophistication delivered by more expensive apps. 10:01 AM May 27th via HootSuite
  10. 78% of consumers have bailed on a transaction or not made an intended purchase because of poor customer service ht.ly/b8ozq 7:01 AM May 27th via HootSuite
  11. Do you think call centers will become obsolete? They have been around since the 60's. 3:31 PM May 26th via HootSuite
  12. PhaseWare provides powerful workflow management and reporting capabilities ht.ly/b8o3p 2:35 PM May 26th via HootSuite
  13. @holdfree Thanks for the RT (again) Have a great Memorial Day weekend! 9:43 AM May 26th via web in reply to holdfree
  14. "Excellent firms don’t believe in excellence – only in constant improvement and constant change." -Tom Peters 9:31 AM May 26th via HootSuite
  15. The Customer's experience is almost more important than the product itself. 6:35 AM May 26th via HootSuite
  16. What's your favorite way to provide excellent #custserv ht.ly/b8fcc 2:31 PM May 25th via HootSuite
  17. We provide software for every phase of customer support. #custserv 12:01 PM May 25th via HootSuite
  18. We like to have fun in our office. Learn and laugh in this Chat with Katie ht.ly/b7YLc 9:35 AM May 25th via HootSuite
  19. The International Organization for Standards formed in Geneva, Switzerland, in 1946. They set the standards for #custserv. 7:35 AM May 25th via HootSuite
  20. @sarahhedayati Thanks for the RT Sarah! Have a great Memorial Day weekend. 1:52 PM May 24th via HootSuite in reply to SarahHedayati