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Canada
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United Kingdom
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Indonesia
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Ireland
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India
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Jordan
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New Zealand
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United States
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Paulsen_Tim

  1. A real friend gets in your way, if you're on your way down.
  2. God does not deduct from your life, time spent with your grandchildren - unless spent at Chucky Cheese. Double indemnity.
  3. Prejudice? I've experienced it - never pleasant. Nothing compares to disdain, cold shoulders of motorcyclists when I pull up in my scooter.
  4. Angry, even 'losing it' is easy. But being angry with the right person at the right time to just the right degree - not so much.
  5. A rare chance to listen to the best collector in the world. Known as the Debtor Whisperer: youtu.be/-KHaBgQsqvo
  6. New technologies but same objectives as grandparents: make money, impress coerce and seduce others, make life easier.
  7. The right answers, if they don't help us succeed, are in fact the wrong answers.
  8. Difficult to get someone to understand your position when their bottom line depends on their NOT understanding. Keep it simple.
  9. Someone wrote about the polite conspiracy of silence in Washington. If we don't speak up to delaying customers, same conspiracy applies.
  10. Some conversations are not fun, customers at their worst - but winning is fun and when you win - nothing hurts!
  11. Take him or her to lunch. Frugal selection. See how they treat people who can't hurt or help them. Tells you all you need to know.
  12. "Do not open a shop without a smiling face" is a Chinese saying. Some people, it appears to me are not reading their fortune cookies.
  13. Know your customers. But too many firms and people, think Bernie Madoff and Enron attempt to do so in the bibical sense. Tim Paulsen
  14. Profit center my rear end! In some firms it is a matter of survival!
  15. Use sales techniques to collect past due accounts? Absolutely! Your customers have already shown they are suseptible to sales techniques.
  16. Be careful with humor and collections. The cruelest insult to the unfortunate is to make light of their situation.
  17. Want your mood to affect your success? Didn't think so: trpaulsen.com/mood-success
  18. It isn't so much that our clients lie. They say what they have to in order to make their story sound right.
  19. Nobody, anywhere or anytime, can MAKE you happy.
  20. Can't get there from here? Better change where here is.