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PPD_Computing

  1. @TriumphCIO you use the internet function on your blackberry or iPhone which updates the online CRM in real time
  2. @TechHashTags @Mark Cummuta you use the internet function on your blackberry or iPhone which updates the online CRM in real time
  3. Motivate them, train them, care about employees...they'll treat your customers right. And if customers are treated right, they'll come back.
  4. @MVWphoto Hi we offer an online crm software solution that works on a Mac. Starting at only £25 per month with unlimited users
  5. @TriumphCIO Hi, we have an online crm solution that you can access on your blackberry. It auto-updates in real time so no need to sync
  6. How well do you know your customers? Tea of Coffee? Normal or Decaf? Sugar? Milk? The smallest of information can make a huge difference
  7. The easiest kind of relationship is with ten thousand people, the hardest is with one
  8. See your customers as guests to a party, where you are the host It's your job to make sure they have a good experience and want to come back
  9. The only place success comes before work is in the dictionary
  10. Bill Gates "How you gather, manage and use information will determine whether you win or lose"
  11. Successful CRM is about competing in the relationship dimension not on features or price. This is how long term relationships are built
  12. Have you spent the last decade focusing on the T in IT. Why not spend the next focusing on the I - Information?
  13. Build a relationship with clients as 80% of all sales are made on the 5th - 12th contact. 15 years ago it took on average 2 - 4 contacts
  14. You don't close a sale, you open a relationship. That is the way you build successful businesses
  15. 70% of customer leave because contact was "poor in quality". Do not let this be the case with your business. Keep in contact with clients
  16. The big benefit of CRM is the visibility of everything relating to customers going on in your company resulting in better customer service
  17. a new customer-focus approach has become a higher priority because retaining a customer is cheaper than acquiring a new one.
  18. @garygorman He was indeed Gary. Will you be #4Networking this week?
  19. @davidrjohns I think we may be able to help you with an online CRM solution that only starts at £25 per month.
  20. @davideisert what is it you are looking for from a CRM? Simple contact & diary management? Emailing? Mobile version? We may be able to help