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OpenMethods

  1. Happy Thanksgiving to our partners @RightNowNews @genesyslab!
  2. Check out "5 Second Commute" in WSJ. A look at the new economy workforce; LiveOps noted. Great piece. http://bit.ly/4FhP98e (via @LiveOps)
  3. #openmethods Any hope for on-premise IVRs? - Cloud, cloud, cloud thats what every vendor offers today and what eve... http://ow.ly/1643Rs
  4. #openmethods Video-over-IP and the contact center - IP video traffic is on the rise thanks to faster and cheaper br... http://ow.ly/162T6m
  5. RT @contactpro: RightNow Right Now is Right On http://bit.ly/2Z8nZz
  6. #openmethods Were in Colorado Springs, like, RightNow! - Come find us booth #3! Updates from @OpenMethods and #RNo... http://ow.ly/15XFGf
  7. RT @kwgilbertson: Social media = accountability 4 business. Dave Carroll #rnowuc
  8. Stop by our #RNowUC booth and get introduced to CEO Tim (@rubysneakers), Prod Mgr Nitin (@tibwizz), and Sales Director John.
  9. @iangjacobs @destinationCRM @jasonphersh @Sherri_ML Thank you all for the tweets and RTs! Hope you've come by our booth at #RNowUC
  10. David Carroll speaking at #RNowUC sure generated instant buzz in Twitter. Kudos, RightNow!
  11. RT @pgreenbe: United lost Dave Carroll's bag on the way here today! :-) #rnowuc
  12. RT @iangjacobs: Dave Carroll (Mr. United Breaks Guitars), surprise guest #rnowuc. If he doesn't make it in music, he can do public speaking!
  13. We'll be at RightNow Summit #rnowuc! Come find us, talk to the crew (@rubysneakers @tibwizz will be there), find out more about our Adapter!
  14. #openmethods Rethinking the AHT - Average handle time is a time-honored metric in measuring the agents efficiency. ... http://ow.ly/15Wxiu
  15. RT @CallCenterLife: #cctr #crm Avaya sees call-center clients more impatient - Business Mirror http://bit.ly/j3GTE
  16. @M1traz Say Hi to a couple of folks from OpenMethods who are there too. :)
  17. #openmethods Plugin to view prompts in OpenVXML - Thanks to the Eclipse Framework, OpenVXML has limitless potential... http://ow.ly/15VRqN
  18. @devconnect Thanks for the FF.
  19. #FF Our CTI partner @genesyslab (@chrismunn @rhilsen), and check out our GValidated adapter http://ow.ly/uN4r
  20. #FF Our partner @RightNowNews (@merlyngordon @saracrow @lmsherwin @egilje2 @katieoco @marcusbragg @chaundera) & good luck with #RNowUC soon!