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Get updates via SMS by texting follow ONKYO_EUSupport to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

ONKYO_EUSupport

  1. @Khatgs Hi, Did you try the new FW update? It helped you? (SF)
  2. @Sakuraba85 We are still in studying. Please wait for new information. Thanks, (SF)
  3. @Onkytroller Hi, can you try the newest firmware update for TX-NR509? Thanks
  4. @Gurke030 Sorry but this combination doesn't work. UWF-1 works only with x09 series.
  5. @Khatgs Thanks for the information. Yes, now we are trying to solve this problem. Please wait for the information.
  6. @lezerb Yes, 609 supports the UWF-1. 609 has only front USB port. so it should be connected on front USB port.
  7. @andym56 Sorry for your inconvenience. But there are many possibility, so we would ask to contact one of our authorized service partner.
  8. @Gurke030 Sorry for your inconvenience. We are still working with this problem. Can you try to set off on "Auto Power Off" setting?
  9. @Gurke030 We checked again and informed to Eng. so please wait for a while.
  10. @Gurke030 Could you tell me, before update,don't you have this problem?
  11. @rvdmei Please try to push "PORT" then "DISPLAY" button on remote. You can change EXT/STD mode, in STD Mode (No Menu on Screen) you can use.
  12. @bmeelberg Sorry for delayed reply. Is it possible to send your file to customercare@eu.onkyo.com? We want to check. Thanks!
  13. @bmcomp Sorry but if all codes of Sanyo don't work, please use the learning function. Pre-program doesn't cover all models.
  14. @bmeelberg Can you send the e-mail to customercare@eu.onkyo.com with more detailed information? Which model are you using? With USB? or PC?
  15. @rvdmei Please push "PORT" then "Display" button on Remote. You can use the menu on iPhone.
  16. @sandvall Can you send e-mail to customercare@eu.onkyo.com? It is too complicated to tweet because of limitation. Thanks!
  17. @sandvall SETUP>>1.Input/Output Assign>>1-4.Digital Audio Input>>select your "VIASAT" assigned input>>OPT1 or OPT2. Works fine?
  18. @sandvall Please check your Digital Audio Input of "VIASAT" set to OPT1 or OPT2 which you want to listen to.
  19. @sandvall Did you assign Input setting for correct OPT Port? Please check. Also please let us know what is shown on OSD?
  20. @sandvall On Remote, Push "AUDIO" button, You can select the OPT Input independent on Video Signal.