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ScotiaBank announces Scotia InfoAlerts, a service that notifies customers via text msg or e-mail abt acct activity . http://bit.ly/8sYauR 2:53 PM Dec 8th from TweetDeck
If you have an iPhone I highly recommend you download the Dragon Dictation App - speak your txt's, emails, etc bit.ly/5beiur #dragon #nuance 9:59 AM Dec 8th from TweetDeck
Nuance named to the Short list in Ovum's North American Speech Application Vendor decision matrix. http://bit.ly/8kfIuN #nuance 9:58 AM Dec 4th from TweetDeck
65% expect to encounter a speech recognition or touchtone system when they use phone-based customer service. (commissioned research) #cctr 1:00 PM Dec 1st from TweetDeck
Interesting research driven from the UK on most/least popular accents in the call center http://bit.ly/5tmgT3 #cctr 11:56 AM Nov 30th from TweetDeck
RT @NuanceMobile: #Nuance Powers #AT&T Voicemail to Text. Check out the details in today's announcement! http://bit.ly/7SQnUZ 10:16 AM Nov 30th from TweetDeck
RT @DragonTweets: Do you have Fingers of Fire? http://ow.ly/D60M - Mad typing skills? Check out this FaceBook app. (Sponsored by Dragon) 10:58 AM Nov 20th from TweetDeck
@iangjacobs Did Benioff define what he considers the "contact center of the past"? 10:23 AM Nov 18th from TweetDeck in reply to iangjacobs
If a live agent call costs $6US avg. - Think how much U wld save by automating just 50% of those calls? (Hint: millions a yr) #callcenter 10:15 AM Nov 18th from TweetDeck
New On-demand Webcast about how to design an exceptional caller experience w/ Gary Clayton of Nuance - Check it out: http://bit.ly/1lmOet 4:18 PM Nov 17th from TweetDeck
Cloud computing is a secret weapon that enables massively scalable speech applications, to hear more, @NuanceEnt. 10:45 AM Nov 17th from TweetDeck
How your brand ‘sounds’ is now as important as how your brand ‘looks’. Find out how to deliver both: http://bit.ly/CHveM #brand #nuance 5:54 PM Nov 16th from TweetDeck
@TriSynergyLLC Accessing the Web on most mobiles is painful. R research came back saying consumers want 2 self serve vs. talk 2 a live agent 10:03 AM Nov 13th from TweetDeck in reply to TriSynergyLLC
Interesting read about extending the call center to the mobile device with mobile self-service. http://bit.ly/1S66pm #nuance #callcenter 8:28 AM Nov 13th from TweetDeck
Great article about what customers should be asking when determining who to select as their hosting partner. http://bit.ly/3T4RRv #hosting 6:22 PM Nov 12th from TweetDeck
@jamisonj Hi there. I pulled your contact info from your website. I will have someone contact you directly to help you out. 3:04 PM Nov 9th from TweetDeck in reply to jamisonj
@jamisonj Ok. let me ask around and I will get back to you ASAP. Thanks. 11:27 AM Nov 9th from TweetDeck in reply to jamisonj
@jamisonj Which product are you trying to get help with and I will try to point you in the right direction? 11:04 AM Nov 9th from TweetDeck in reply to jamisonj
@SpeechTech - Speech Solutions: Hosted vs. On-demand Webcast on Nov. 12th - Register now http://bit.ly/2ClyBT #speechtech #nuance 9:45 AM Nov 9th from TweetDeck
RT @NuanceMobile: Nuance's discovery app T9 Nav now available on the @Ovi Store for $4.99 - check it out! http://bit.ly/AVul2 #nuance #t9nav 7:12 AM Nov 6th from TweetDeck

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Name Nuance Enterprise
Location Burlington, MA
Web http://www.nuance...
Bio Helping companies earn happy, loyal customers through great service experiences.

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