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NortonOnline

  1. @rad2007 not sure I'm following - what pop-ups are you seeing? Got a screen grab by chance?
  2. @miriku here's your link: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
  3. @BethFrank I'll click the AR button on the backend and get back to you with confirmation.
  4. @J_M_Gibbs no problem - thanks for letting us know how it worked out!
  5. @BethFrank drop me a note at the email pictured at http://bit.ly/6qLUCu with email address used for your subscription and I will check.
  6. @J_M_Gibbs I tried reproducing with Opera 10.10, Build1893 and wasn't able to. Any luck trying with a different browser?
  7. @BethFrank what kind of problem are you experiencing?
  8. @J_M_Gibbs checking on it now - what happens when you use a different browser to upload do you get the same alert?
  9. @ClaireatWaves ah, okay.. caught up on story now. Visit http://bit.ly/4K8ic0 and they will take good care of you.
  10. @ClaireatWaves what kind of problem are you having? Store at http://bit.ly/7CEyRu seems to be working properly.
  11. @La_Blu_Ink sorry to hear! See http://bit.ly/6iDOx3 for DIY troubleshooting, or http://bit.ly/90iSW for live Chat support.
  12. @gianniponzi it's possible that it came with an Adobe installation http://bit.ly/7QvLEa
  13. @dampscribbler 2010 for NAV at http://www.norton.com/nav10 - NIS at http://www.norton.com/nis10 - install and let us know.
  14. @dampscribbler let's get you on 2010 (free upgrade for active subscribers) and see if that fixes - are you AntiVirus or Internet Security?
  15. @dampscribbler generally a sign of a threat or a bad install - what version (Help/About + Operating System) are you on?
  16. @AcmePhoto next time the computer will be in long term idle, select your choice from this doc http://bit.ly/4tqRVk -let us know what happens
  17. @AcmePhoto the idle time scanner will release the scan as once computer becomes active. What version are you using (Help/About)?
  18. @nichic sorry to hear about your laptop. Instructions for opting out of Auto Renewal are here http://is.gd/5xQ5Q
  19. RT @marianmerritt: Do your parents fall for scamware virus alerts or send you chain email hoaxes? Send them this link: http://bit.ly/3OKREt
  20. @thismanslife Sorry to hear that. Did you get it sorted out? Perhaps I can be of service.