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MutualMind

CXOs should ask these questions before getting started with #social customer service bit.ly/Lc24eR #scrm about 13 hours ago via MutualMind
14 Questions To Ask About Your Social Media Customer Service mmnd.co/LEC1f0 #scrm #crm #customerservice 2:30 PM May 29th via MutualMind
Capabilities Checklist for Social Customer Service [infographic] mmnd.co/LEC1f0 11:48 AM May 29th via MutualMind
5 Challenges of Customer Service on Social Media mutualmind.com/blog/2012/05/5… via @mutualmind 10:21 AM May 25th via Tweet Button
Enjoyed our @forrester analyst briefing today with @collectivebias leadership #Social #Shoppermarketing #Retail #Analytics 12:22 PM May 24th via MutualMind
Well said! The best insights are specific, timely, relevant, critical and actionable: Beth Kaminkow of @TL_agency mmnd.co/JGn63n 9:40 AM May 24th via web
Quick clip of MutualMind's Social Media Command Center [video] youtube.com/watch?v=ieEltp… 10:57 AM May 23rd via web
86% of business technology buyers engage in some form of social activity for work purposes #b2b #socialmedia via @forrester 10:49 AM May 20th via MutualMind
9 examples of great blogger relations econsultancy.com/blog/9317-9-ex… via @Econsultancy 2:22 PM May 19th via Tweet Button
CEOs Need Hard Data on Customer Loyalty bit.ly/Ll67dy #smm #analytics 3:41 PM May 18th via MutualMind
Did you know that MutualMind provides social media analytics for Competitive Intelligence, without breaking the bank! cc @emily_rushing 2:37 PM May 18th via web in reply to emily_rushing
amccorkle Best Facebook IPO joke I've heard: Why did FB go public? Because they couldn't figure out the privacy settings either. #privacy #pii2012 2:17 PM May 18th via TweetDeck Retweeted by MutualMind and 16 others
We are on a mission to empower business users get the best social intelligence, when and how they need it. 2:12 PM May 17th via web
Research by @forrester shows that "Firms use social shopping features and communities to talk to and support customers when they buy." 5:17 AM May 17th via web
AT&T begins push into home security market bizjournals.com/dallas/news/20… via @DallasBizNews 8:22 PM May 16th via Tweet Button
Competitive Intelligence: often over-looked use case of social media. Get the primer here [presentation] mmnd.co/qTRcOY 8:24 AM May 16th via web
@jaythornton000 we are looking forward to the meeting :) >> About to set off for Dallas to meet up with some big brains at MutualMind. 5:39 AM May 16th via web in reply to jaythornton000
Our New Blog Post: Why is social media customer service so hard? mmnd.co/LNZCwm #scrm #smm #smms 9:33 AM May 15th via web
Facebook to Brands: You're Posting Stuff Wrong adage.com/u/cHRxfb via @adage 7:30 AM May 9th via Tweet Button
Why Keyword Based Social Listening is Not Enough mmnd.co/KLDPm7 via @mutualmind #smm #smms 12:43 PM May 8th via Tweet Button

Name MutualMind
Location Dallas, Texas
Web http://www.mutual...
Bio MutualMind is a social media management system that monitors, analyzes and promotes brands on social networks and helps increase social media ROI.