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  1. 90% of consumers online trust recs from people they know; 70% trust opinions of unknown users http://budurl.com/8s6y (via @Bazaarvoice)7:08 PM Jul 8th from Ping.fm
  2. The stupidity of Michael Jackson news coverage is nothing compared to the fact that so many people actually watch it5:18 AM Jul 7th from Ping.fm
  3. @jmspool Fax the conference organizers your email address12:54 PM Jul 6th from Tweetie in reply to jmspool
  4. Finished a light edit of my Steinbeck thesis, resisting the urge to do a serious revision, given that I have neither the time nor the smarts3:44 PM Jul 5th from Ping.fm
  5. What a great way to spend a Sunday: a masterful Wimbledon finals11:09 AM Jul 5th from Ping.fm
  6. Twitter as "Help Center": Best Buy encourages employees to help customers http://ping.fm/0kqsj @twelpforce (via @jowyang)6:02 AM Jul 3rd from Ping.fm
  7. Don't do "social media". Do "user happiness", which may--or may not--require heavy--or light--use of social media tools. (via @KathySierra)7:15 PM Jul 2nd from Ping.fm
  8. New and improved time tracking and expense system doesn't work at all on Macs; what year is this?8:44 AM Jul 2nd from Ping.fm
  9. Geek take on WWII propaganda posters: http://ping.fm/HBUuS5:55 AM Jun 29th from Ping.fm
  10. Editing my 17-year-old Master's thesis for inclusion in a book about East of Eden; I was even more full of it then than I am now11:06 AM Jun 28th from Ping.fm
  11. Hailing in June1:14 PM Jun 27th from Ping.fm
  12. Farmers market + strawberry picking + sunshine!10:10 AM Jun 27th from Ping.fm
  13. There's a fine line between, you know, things9:43 AM Jun 25th from Ping.fm
  14. @zakiwarfel Congrats on getting the book out the door!6:54 PM Jun 23rd from Tweetie in reply to zakiwarfel
  15. Proud to live in an All-America City! http://ping.fm/7wvmF4:03 PM Jun 22nd from Ping.fm
  16. Final prep for my session on trust and "side-by-side marketing" - with special coverage of good pickup lines and automated litter boxes11:09 AM Jun 22nd from Ping.fm
  17. Pleasure hearing Virgin America CEO talk sincerely about design details #fcxp099:59 AM Jun 22nd from Ping.fm
  18. Forrester's persona of the customer experience professional is wearing a suit - sigh5:51 AM Jun 22nd from Ping.fm
  19. At the Forrester Customer Experience Forum in NY5:49 AM Jun 22nd from Ping.fm
  20. Health and mood improved after some surprising good news yesterday5:19 PM Jun 20th from Ping.fm
  • Name Steve Mulder
  • Location roundabout Boston
  • Web http://www.mulder...
  • Bio Director of Emerging Interactions, Molecular
124 Following 357 Followers
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