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MoiraClark

  1. @alexgoodall thanks for a great meeting today. You were really helpful and I have already been discussing Spiral Dynamics with @melshapiro 8:19 AM Oct 22nd from web
  2. Went to listen to Ranulph Fiennes today at the London Business Forum, Superb speaker. He's achieved so much. You need to read his book! 12:56 PM Oct 14th from web
  3. hassan merican 7:36 AM Oct 12th from web
  4. In contrast Antonio Carluccio's restaurant n Bicester today was superb. Great food, great experience and great staff 10:58 AM Oct 11th from web
  5. Cafe Uno Marlborough last night, example of how head office decisions impact staff. Dreadful experience despite waiters best efforts. 10:55 AM Oct 11th from web
  6. Good to see such a great turnout last night for my Twitter Nation public lecture. Thanks to all who attended and for the participation. 10:48 AM Oct 7th from web
  7. My next public lecture "Twitter Nation - keeping up with the 21st century customer" Reading Univ - http://www.rdg.ac.uk/publiclectureseries/ 8:59 AM Sep 28th from web
  8. Turbulent Times: the power of viral marketing - my next presentation at Thames Valley Chamber Sales and Mkting Forum Newbury RC this Friday 8:54 AM Sep 28th from web
  9. RT@colinshaw How to retain customers in a recession. A presentation by Colin Shaw. PDF available here http://ow.ly/qQgW 8:42 AM Sep 28th from web
  10. @GirlBrunno Anne thanks for a great session. Speak soon 5:43 AM Sep 25th from web in reply to GirlBrunno
  11. Anne Brunsdon Carphone Warehouse, did a great session on customer value and ROI for Henley Centre for Customer Management. 12:02 PM Sep 24th from web
  12. @arroncupid RT I like succinct documents like this - The 6 Laws of Customer Experience - http://bit.ly/pdLfU #ux 8:55 AM Sep 24th from web in reply to arroncupid
  13. @PaulSloane Thank you Paul a really fabulous session. I am definately going to use these techniques and buy the book!!!! 5:53 AM Sep 24th from web in reply to PaulSloane
  14. Paul Sloane is fantastic and in full flow. Lots of great ideas see @paulsloane 3:25 AM Sep 24th from web
  15. Henley Centre for Cust.Mgt w'shop 2morrow - great speakers, Paul Sloane Anne Brunsdon, Carphone Warehouse, Niall McDonagh - hccmsite.co.uk 2:23 PM Sep 23rd from web
  16. Went to Marketing Society 50th Anniv. Fellows cocktail party at the Gherkin last night - fantastic evening. Look at marketing-society.org.uk 7:58 AM Sep 15th from web
  17. Just joined the brave new world of tweeting! Watch this space! 6:53 AM Sep 11th from web
  • Name Moira Clark
  • Bio Professor of Strategic Marketing, Henley Business School, Director of the Henley Centre for Customer Management see hccmsite.co.uk
33 Following 51 Followers 4 Listed
Philip Michell Andres Silva A. Dr. Linda Hancock Volume Group Ltd Alex Goodall Stephen Haines Melanie Shapiro Andrew Bryan Charlene Li Steve Shapiro Tony Harrington Mike Wittenstein CfE@Uni_of_Reading JetBlue Airways ColinShaw_CX New Scientist Qaalfa Dibeehi Beyond Philosophy Paul Weinstein Danielle Clark Bryan will_ran Frank Calberg guy stephens Arron Cupid Paul Sloane Vertex Group Anne Brunsdon Judy Payne Jeff Chittenden Anne Tabbner neilhair Christine Bailey MBA Team