Get short, timely messages from Mediacom Support.

Twitter is a rich source of instantly updated information. It's easy to stay updated on an incredibly wide variety of topics. Join today and follow @MediacomSupport.

Get updates via SMS by texting follow MediacomSupport to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

MediacomSupport

  1. Update on the Burlington outage: Cable services have been restored. Internet and phone service expected to be restored around noon today.
  2. @nsimpson26 Awesome! Feel free to contact me here if you need anything else!
  3. @beebumz Good to hear. Let me know if you run into any more issues
  4. @jennpont Are you still having issues with your Video OnDemand? I can help! #Mediacom
  5. @lesliedemetrica Can you DM your phn# or acct# to me? I'll be happy to check into this service issue.
  6. @Orellanaa I show your trouble call was completed. How is the service running?
  7. @nsimpson26 I show your trouble call was completed. How is the service running?
  8. @mtshanabarger I show your trouble call was completed. How is the service running?
  9. @GrantThomassen I show your trouble call was completed. How is the service running?
  10. @beebumz I show your trouble call was completed. How is the service running?
  11. @gabesportsfan I understand that this is more than frustrating and we hope to have service restored soon.
  12. @smith_dwight There is a large outage affecting Gulf Shores at the moment. There is no ETA but technicians are working to get this fixed.
  13. @diamondmind50 What are you having trouble with?
  14. @sitngulfside There is a large outage affecting service in Gulf Shores at the moment. Technicians are working to resolve asap.
  15. @brandonnott We can help with any service issues you're experiencing.
  16. @acciopaige I would be happy to help. DM your account info and I will check the modem.
  17. @massivedub_bass You shouldn't have to deal with the service issues and I would be more than happy to help.
  18. @dubld65 We do not have an ETA but I will be more than happy to submit a channel request on your behalf.
  19. @dubld65 Not at this time unfortunately.
  20. @bllllakewenzel DM your account info and I will check the signal levels.