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MBowmanMBA

  1. Oops,forgot. About to join JD Power Webinar on VOC best practices to drive cust rev. Starts at 9a PT. http://bit.ly/7yjsNE #CEM,#CRM,#VOC
  2. About to attend JD Power Webinar on VOC best practices to build customer rev, loyalty, retention. Starts at 9a PT. http://bit.ly/7yjsNE
  3. This is an incredible story. WWII Metal of Honor recipient ordered to remove flag pole by his home owners' assoc http://bit.ly/71nOZm
  4. #li I've seen conflicting reports, but comScore shows Black Friday sales up 11% over 2008. http://bit.ly/7h4qho
  5. I've seen conflicting reports, but comScore shows Black Friday sales up 11% over 2008. http://bit.ly/7h4qho
  6. What is the biggest incentive you got to take a customer survey? My co-worker just said he got $75 to take a 5 minute survey (B2B vendor)
  7. JC Penny just offered me 15% discount to fill out customer sat survey. Can't help but think they should have read this:http://bit.ly/7sZyLY
  8. Interesting webinar with frmr head of JD Power VOC Ctr of Excellence next Monday Dec 10. http://bit.ly/2mapDK #CEM #VOC #EFM #CRM
  9. Former JD Power head of VOC Ctr of Excellence giving webinar Top 10 VOC Best Practices.Looks interesting: http://bit.ly/2mapDK . #CRM #SCRM
  10. Former JD Power head of VOC Ctr of Excellence giving webinar Top 10 VOC Best Practices.Looks interesting: http://bit.ly/2mapDK. #CRM #SCRM
  11. Can you hear me now? Best practices for listening to customers: http://bit.ly/3vgoyp
  12. RT @tweetmeme Customers 1st http://tinyurl.com/5shta4. Great time at NACCM this past week discussing driving cust revs with cust feedback
  13. @curtisbingham Great to meet you at #NACCM this past week. Lots of good take-away ideas.
  14. Short video on great quotes from great leaders: http://bit.ly/IPsnU
  15. is liking the news feeds from B2B Magazine - lots of good content. Just wish there was more time to read during the day
  16. @MariMoreshead re: surveys, you might consider researching allegiance.com before you make your decision.
  17. A must see video from US congress. Congressman Rogers about sums it up. http://bit.ly/2aEt4L
  18. Heading to Atlanta next week to meet with some terrific people from GE, AT&T and CNN.
  19. Good read from Forbes.com on the evolution of capitalism and growing role of overseas companies: http://tinyurl.com/lfpdfm
  20. If you are a marketer or over voice of the customer, there is a newer blog on Business Week http://bit.ly/3gnZe. great stuff