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Get updates via SMS by texting follow MAS to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

MAS

  1. @stephiielim We're sorry to hear that. Pls e-mail your flt details at socialmedia.team@malaysiaairlines.com & we'll investigate further.
  2. @gadgetfrik Hi Raj - we apologize for the inconvenience. You can lodge your complaint to customer@malaysiaairlines.com
  3. Want passes to the 'London, the Summer Musical' Gala Premiere at Sunway Lagoon Amphitheater on 31st May? Stay tuned for the giveaways!
  4. Flying off for a few days? Here's a guide for long term parking in KLIA for you to gauge & prepare the money you need! bddy.me/JJLyYb
  5. #MAStips: Check the local weather before boarding to your destination. Be prepared in rain or shine; U don’t want to be caught in rainstorm!
  6. Attend Rainforest World Music Festival from 13-15 July 12. Enrich members get 30% discount! Call TicketCharge at +60392228811 to purchase.
  7. @miss_sallyjane - Hi Sally. How can we help you?
  8. @Bakizainal - Hi Baki. Thank you for choosing MH. We wish you a pleasant journey and hope to see you on board again soon!
  9. @izmizahana - Hi Jules. Anything we can help?
  10. @Wendypuchi_Ang - You may hand-carry medals & trophy on board, as long as it fits the allowed dimension. More info - bit.ly/MHbaginfo
  11. @AsmiraRamlan - Hi Amira. Besides credit card, there are other payment methods you could use. For more info - bit.ly/MHpayoptions
  12. @Raqimball - Hi Raqim. That's great! Should you need any assistance, do tweet us and we'll try our level best to help.
  13. @tyngteck - Hi Derrick. Do email us your booking & flight details at socialmedia.team@malaysiaairlines.com, we'll check on your booking.
  14. @miqhasmie - Hi Iqbal. We do not offer WIFI services on board just yet. If any, we will definitely announce it. Thank you.
  15. @alferomark - Do email us your Enrich details at socialmedia.team@malaysiaairlines.com and we will liaise with Enrich team on your inquiry.
  16. @Tex925 - Hi Sarah. We apologize for the experience. Do write in to us at socialmedia.team@malaysiaairlines.com, we'll look into the matter.
  17. @RicNuttall Hi Richard, we've forwarded your email to our Customer Care team. We will follow up with them & get them to contact you ASAP.TQ
  18. @hazwan66 - Thank you for your feedback Hazwan!
  19. @adibahnoor - You have a splendid Monday as well! And have a pleasant journey ;)
  20. @mzamabdraman - Hi there. In-seat power outlet is only available in First & Business Class. Thank you.