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LizBoehm

  1. A5. Also HIT tools need to take user needs into account - not just system needs. Users have jobs to do - tech should enable. #HealthITJam
  2. A5. Adequate change management support. Involving them in the design/workflow development. Aligning with incentive structures. #HealthITJam
  3. A2. Yes ICD-10 is more detailed, but some of the detail is absurd. Still depends on accuracy of coding. #HealthITJam
  4. @ElinSilveous Agreed. Data needs a filter, but a good interface design can do that.
  5. A4: Analytics are essential if nuanced. If "population health" rules are applied to strictly, individual will suffer. #HealthITJam
  6. A3. Need some good interface designers to make data meaningful to consumers - esp low literacy #HealthITJam
  7. A3: Even 36 hours seems like a hedge. Financial data is real-time/near RT. So should health data be. #HealthITJam
  8. Just had coffee with Amy and Sarah from @Rock_Health. Love ladies with the passion and chutzpah to change the world!
  9. Quick: what would you change about the hospital discharge process? #patientexperience
  10. Quick: what would you change about the hospital discharge process?
  11. So frustrating when health insurance in-fighting and pointless policies make more work for patients and doctors.
  12. @AetnaHelp Unless you can get Aetna Pharmacy to call ESI and transfer my scripts, there's not much you can do.
  13. Tried to transfer 2 scripts from ESI to Aetna Pharmacy. Aetna won't call for the tx because "we just don't." Nice first impression. FAIL.
  14. Love BCBSMA and ESI - both were extremely friendly and helpful even after I ended coverage. HATE Aetna so far - miserable customer service.
  15. Man in a wheelchair fell out in a crosswalk. Cars drove by-I was apalled! I helped his caregiver return him to chair. Took 1 min. Be human!